PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Black and Decker and Worx as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Black and Decker
Worx

Black and Decker and Worx Overview

Total reviews 834 664
Company responses 0 0
Issues resolved 2 13

Black and Decker and Worx Consumer Ratings

Rank
310 out of 2918 in Appliances and Electronics category
120 out of 1843 in Equipment category
Customer service
225 in category
121 in category
Product or Service Quality
275 in category
103 in category
Value for money
263 in category
120 in category
Price Affordability
209 in category
100 in category

Black and Decker and Worx Rating Details

Customer service
2.2
(311 reviews)
2.1
(269 reviews)
Reviewer's quote

...Still waiting for customer service. Where are they ? Will I yea from them or not?..

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...Called customer service and no option to speak to anyone. Tried to chat online. That does not work..

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Product or Service Quality
2.2
(302 reviews)
2.5
(255 reviews)
Reviewer's quote

...Once again, my own stupidity to buy a B-D product. I will not do it again, but I feel bad for the younger guys that don't know any better and loose their limited income on crap products. I will do all I can to steer people away from this junk..

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...Unable to charge product..

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Value for money
2.5
(278 reviews)
2.9
(234 reviews)
Reviewer's quote

...Don't waste your time and money on this piece of abysmal workmanship. The name Black and Decker used to mean something in this country. Now it means dishonest, cheap foreign trash..

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...Looked like good value shame on me..

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Price Affordability
3
(257 reviews)
3.1
(232 reviews)
Reviewer's quote

I went back to Woodies to obtain an new battery charger but was told that I could get an new Drill/Driver which includes Battery Charger for allmost the same price as a charger. I decided to buy the new drill/driver which now left me with 2 drill/drivers but approx October 2020 the charger again...

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...can you please help with with price and availability. Thank you very much. But it has been a long time since my emails and still waiting on a response...

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Black and Decker and Worx Pros and Cons

Pros
  • Very easy to use
  • Cheap
  • Good products
  • Great product
  • Products are good and value priced
  • Lightweight
Cons
  • Customer service
  • Very poor product support
  • Customer support
  • Not being able to easily contact worx
  • Lack of customer service
  • Customer service

Black and Decker and Worx Most Positive Reviews

Top rated reviews
5

Our battery was not keeping the charge. Black and Decker has responded to my issue. The company said that due to the...

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5

Had to pay 11.20 for shipping never had to pay shipping before

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5

The lid design is bad! There are 2 plastic portals on top and one was loose causing food to come out through the top....

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5

Yo whom It Kay concern my weedeater is not working pret tu upset pelase calle me repeat Customer 904327**** Evelyn Gunn...

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Black and Decker and Worx Most Critical Reviews

Lowest rated reviews
1

The toaster as delivered was making a loud humming noise so I complained. The technician who attended called twice to...

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1

I bought a power washer and it worked quite well.... then it stopped drawing water into the gun and out the sprayer. I...

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1

I purchased this because of the Black and Decker name. Never had any problems with their products, until I got the can...

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1

Ordered wheels for my single battery weed wacker but sent me the wheels for my two battery heavy duty size. The wheel...

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Black and Decker and Worx Latest Reviews

Recent published reviews
No votes

i got my black and Decker iron repaired few months back.but the same issue has come up its red light is on when...

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1

I have two of your weed eaters. A heavy duty one that uses two batteries and a small one that uses a single battery. I o...

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1

Ordered the work bench and it delivered in 100 parts. Nothing lined up for assembly. I just threw the whole thing in...

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No votes

The chain saw i got for Christmas a couple of years ago. I put it in my out building and finally i needed to use it...

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