PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Remington Power Tools and Black and Decker as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Remington Power Tools
Black and Decker

Remington Power Tools and Black and Decker Overview

Total reviews
84
294
Company responses
0
0
Issues resolved
0
1

Remington Power Tools and Black and Decker Consumer Ratings

Rank
65 out of 540 in Landscaping and Gardening category
110 out of 1792 in Appliances and Electronics category
Customer service
56 in category
87 in category
Product or Service Quality
52 in category
114 in category
Value for money
32 in category
103 in category
Warranty
22 in category
91 in category

Remington Power Tools and Black and Decker Rating Details

Customer service
1.9 (32 reviews)
2.2 (100 reviews)
Reviewer's quote

...I made daily calls for a week to your customer service phone number waiting 20 minutes each time without a response. Finally, I took it to a Home Depot (where I bought the saw) tool rental repair shop, so they could look at it. The motor would not turn...

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...I called customer service and they said they do not sell internal parts for repair, how can you sell a product ,when you can't supply parts for repair i've been a black+decker fan for many years, i think it's time for a change. shame on you..

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Product or Service Quality
1.9 (32 reviews)
2.2 (97 reviews)
Reviewer's quote

...I can only assume the quality of Remington products has gone by the wayside and I won't purchase that brand again. I took a chance buying this for 80. 00 thinking it was agreat deal..

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...i would not call this good service..

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Value for money
2.2 (29 reviews)
2.6 (93 reviews)
Reviewer's quote

...Worthless, irresponsible, and a good example of money grubby CEOs!!! Take you weed eater and stick it Remington. Me and anyone from the Army core of engineers will never be buying your products. Good luck with your failing business..

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...Paid good money for this and it was rated high. The motor burned up in it already. Very disappointed about the longevity of this vacuum..

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Warranty
2.1 (27 reviews)
2.4 (74 reviews)
Reviewer's quote

Faulty part led to reaching out to the company for warranty. Part was not available, company issued a full refund in a timely manner..

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...My Black and Decker Electric Edger Model LE750 Part 7 is still under Warranty. I emailed Black and Decker and told them what I was told. I'm now waiting for a response from Black and Decker with a solution to my problem...

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Remington Power Tools and Black and Decker Pros and Cons

Pros
  • Motor and design
  • Great product
  • Work for a while
  • Very easy to use
  • Good pricing
  • Cheap
Cons
  • Tech support
  • Service and warranty dept and affiliates
  • Not reliable
  • Customer support
  • Customer service
  • Very poor product support

Remington Power Tools and Black and Decker Most Positive Reviews

Top rated reviews
5

I spoke to a customer service rep and she advised me of the steps I needed to get issue resolved. Very professionsl,...

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5

I always purchased black & decker products but after sanding my deck and using the sanders I found the sanders...

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5

She told me a step a step I skipped during Assembly

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5

New manufactured spool refills did not work in my Model GH900. We had to try all 3 spools before one actual worked....

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Remington Power Tools and Black and Decker Most Critical Reviews

Lowest rated reviews
1

The mower worked great - - had it for one season. This year the battery #725-05089 swelled and did not fit into the...

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1

Purchased from Walmart. In two months, the battery total run time less than 15 min and it refuses to charge! I leave...

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1

I bought this in September of 2014 when they went on sale. I hadn't used it until this spring. The first 4 times I used...

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1

Bought a blender 1 year ago with 2 years of warranty. blender stopped work and I called the customer serviced to explain...

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Remington Power Tools and Black and Decker Latest Reviews

Recent published reviews
1.2

Purchased myself an early Xmas gift in November...Remington leaf blower.It snows in Illinois so I didn't use it till...

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No votes

I lost the call while on hold

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No votes

I bought a new chain a 14in just like it says on the side of the saw, and it's too big and now I'm out my money for...

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3.3

On hold WAY too long. Just hung up!

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Remington Power Tools and Black and Decker Products and Services

Most reviewed product and services
  • Remington Power Tools Chainsaw (10 reviews)
  • Remington Power Tools Lawn Mower (7 reviews)
  • Remington Power Tools String Trimmer (7 reviews)
  • Black And Decker String Trimmer (12 reviews)
  • Black And Decker Vacuum Cleaner (11 reviews)
  • Black And Decker Blender (7 reviews)