PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about BJs Wholesale Club and Walmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

BJs Wholesale Club
Walmart

BJs Wholesale Club and Walmart Overview

Total reviews 870 15011
Company responses 0 1
Issues resolved 12 169

BJs Wholesale Club and Walmart Consumer Ratings

Rank
66 out of 536 in Supermarkets and Malls category
105 out of 536 in Supermarkets and Malls category
Customer service
114 in category
115 in category
Product or Service Quality
76 in category
109 in category
Value for money
71 in category
91 in category
Website
81 in category
101 in category

BJs Wholesale Club and Walmart Rating Details

Customer service
1.7
(410 reviews)
1.7
(5359 reviews)
Reviewer's quote

...Customer service wouldnt honor. Making me think Costco might be a better value..

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...I called Customer Service and after speaking with a very rude rep was told she would not replace. Would refund in about 10 days and I would have to order again. Asked to speak to supervisor and after holding for 20 minutes I gave up..

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Product or Service Quality
2.4
(326 reviews)
2.2
(4427 reviews)
Reviewer's quote

...Customer Service is nonexistent..

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Over the past several months the service has become nothing but a nuisance. Delivery drivers going to the wrong house me having to stand outside with a flashlight waving them down in the middle of the night and now this has been the third time not first not second but third time I've had a Walmart...

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Value for money
2.9
(318 reviews)
2.6
(3743 reviews)
Reviewer's quote

... was almost a few accidents because of the people waiting in line, I dont understand why people wait for such a long time and lies? I understand theyre saving money but the time does not seem worth it? Regardless, it is their choice, but is it becoming a hazard and unless something is done about it its going to cau...

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I am a super regular Walmart customer Ive spent lots a money you can see on my account. Im not asking for a cash refund , Id rather just get something else from my Walmart and it seems to a bigger problem than I feel it should be . Its extremely discouraging and disappointing that I cant get...

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Website
2.5
(316 reviews)
2.4
(4638 reviews)
Reviewer's quote

They will not help employees to get any of these benefits only tell them to figure it out on a bogus website that isn't even a secure website. Employees and customers are misinformed about pretty much everything. Needless to say he is currently looking for another job at Costco being built and open...

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I went on the website to get 2 iPads on sale from Wireless Source through Walmart. I tried to get a refund after they sent my package to my old address. I tried personally to reroute it to my new address, before it was sent out, the website would not let me do it...

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BJs Wholesale Club and Walmart Pros and Cons

Pros
  • Prices
  • Product and prices
  • Gas prices
  • Prices
  • Convenient
  • Good prices
Cons
  • Poor customer service
  • Service received at the store
  • Customer sevice
  • Customer service
  • Service
  • Management

BJs Wholesale Club and Walmart Most Positive Reviews

Top rated reviews
5

I need to correct my email address that is on file with my BJ's account. Somehow the address got messed up.
I have been t...

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5

Different people told me different things , I just hope my money is returned to me! I went into the store and bought...

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5

Sopped at BJ's in North Brunswick rt 1 A awesome man named Ellington was told to keep quiet because someone was...

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5

Did not receive 2 orders by third party shippers. Will not order with a third party shippers. I contacted Walmart and...

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BJs Wholesale Club and Walmart Most Critical Reviews

Lowest rated reviews
1

Bjs sucks!! advertise prices that are far from correct. My boyfriend works there since they opened our location and he...

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1

Walmart insisted that the help I needed was online at walmart.com but after hours of deliberation. No one had a solid...

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1

On 3/1\2019 My wife and I went to Bj to purchase a 75-inch tv by Samsung the total of the tv was approximate without...

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1

Need an urgent update on my order 134487
Kindly contact me back as I'm not able to contact Walmart My number is 871733***...

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BJs Wholesale Club and Walmart Latest Reviews

Recent published reviews
3.9

I have been a loyal member for quite a few years and today, trying to enter one of the stores I had to deal with the...

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No votes

I think you're very unreasonable I have an immaculate my wife and I Lynn MaGill m a g i l l my name is celestino Magill...

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3.5

P&g coupon not applied to my account because I spent 91 and not 100 dollars because fine print said 100 not including...

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No votes

Told items rejected because purchased by 3rd party. How would I know. I don't like buying for 3rd party. 2nd problem...

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