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Bjs Wholesale Club

Supermarkets and Malls
  • 0 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $3.1K CLAIMED LOSSES
  • $241 AVERAGE LOSS
2.5
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
  • Customer service was responsive 1
  • Gas prices 1
  • Gluten free items 1
  • Organic 1
  • That they have a good selection of organic foods 1

Customers don't like

  • Result of a customer service5
  • Deceptive non returnable policy hidden from product page2
  • Purchasing rotten meat2
  • Service1
  • Thievery1
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Sears

Supermarkets and Malls
  • 18 ISSUES RESOLVED
  • 4417 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Convenience of online ordering 5
  • Nightmare 5

Customers don't like

  • Poor customer service94
  • Customer service46
  • Service38
  • Delivery experience37
  • Poor product quality16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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