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Bjs Wholesale Club

Supermarkets and Malls
  • 0 ISSUES RESOLVED
  • 64 TOTAL REVIEWS
  • $7.5K CLAIMED LOSSES
  • $534 AVERAGE LOSS
2.5
Staff
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Customer service was responsive 1
  • Gas prices 1
  • Gluten free items 1
  • Organic 1
  • That they have a good selection of organic foods 1

Customers don't like

  • Result of a customer service3
  • Incorrect information1
  • No one answering phone at store1
  • Prices of recent1
  • Thievery1
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Sears

Supermarkets and Malls
  • 19 ISSUES RESOLVED
  • 4512 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Staff
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Convenience of online ordering 5
  • Nightmare 5

Customers don't like

  • Poor customer service67
  • Delivery experience27
  • Home delivery17
  • Service17
  • Whole process8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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