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Bjs Wholesale Club

Supermarkets and Malls
  • 0 ISSUES RESOLVED
  • 62 TOTAL REVIEWS
  • $3.1K CLAIMED LOSSES
  • $241 AVERAGE LOSS
2.5
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
  • Customer service was responsive 1
  • Gas prices 1
  • Gluten free items 1
  • Organic 1
  • That they have a good selection of organic foods 1

Customers don't like

  • Result of a customer service5
  • Deceptive non returnable policy hidden from product page2
  • Purchasing rotten meat2
  • Service1
  • Thievery1
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Home Depot

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1599 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.2
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service43
  • Unwilling to fix problem19
  • Customer service10
  • Waste of time7
  • Policy6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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