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Bjs Wholesale Club
Costco

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Bjs Wholesale Club

Bjs Wholesale Club

2.5
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 160 TOTAL REVIEWS
Rank
32 out of 615
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    233
  • SUCCESSFUL
    20%
  • AVG CALL DURATION
    03:31
  • ISSUES RESOLVED
    25%
Top Products and Services
2.6
41 reviews
4
6 reviews
1.5
3 reviews
Costco

Costco

2.6
  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1259 TOTAL REVIEWS
Rank
24 out of 615
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    20
  • SUCCESSFUL
    45%
  • AVG CALL DURATION
    01:43
  • ISSUES RESOLVED
    33%
Top Products and Services
3.1
144 reviews
2.9
89 reviews
3
80 reviews

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Anonymous
#1762111
Customer service
Costco is better
Product or Service Quality
Both

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