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Bitdefender

Software
  • 4 ISSUES RESOLVED
  • 136 TOTAL REVIEWS
  • $18.6K CLAIMED LOSSES
  • $291 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Easy purchase 3
  • When it ran originally 3
  • Good product 3
  • Product 3
  • Product and interface 2

Customers don't like

  • No customer support5
  • Technical support4
  • Unresponsive customer service4
  • Customer service attitude3
  • No customre service or tech advice3
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Nova Development

Software
Has verified representatives
  • 3 ISSUES RESOLVED
  • 5 COMPANY RESPONSES
  • 139 TOTAL REVIEWS
  • $14.8K CLAIMED LOSSES
  • $208 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Software 2
  • Tech support 1
  • There is a chance they will be gone 1
  • The 1

Customers don't like

  • Runaround4
  • Cannot contact them about basic information3
  • No solution to problem3
  • Difficulty in contacting customer support2
  • Total lack of customer support2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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