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Bitdefender

Software
  • 4 ISSUES RESOLVED
  • 152 TOTAL REVIEWS
  • $28.9K CLAIMED LOSSES
  • $418 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • When it ran originally 3
  • Product and interface 3
  • Product 3
  • Good product 3
  • Easy purchase 3

Customers don't like

  • No customer support5
  • Unresponsive customer service4
  • Technical support4
  • No customre service or tech advice3
  • Customer service attitude3
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Nova Development

Software
Has verified representatives
  • 3 ISSUES RESOLVED
  • 7 COMPANY RESPONSES
  • 146 TOTAL REVIEWS
  • $15K CLAIMED LOSSES
  • $200 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Software 2
  • There is a chance they will be gone 1
  • The 1
  • Tech support 1

Customers don't like

  • Runaround4
  • No solution to problem3
  • Cannot contact them about basic information3
  • Total lack of customer support2
  • Entire experience2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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