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Bitdefender

Software
  • 4 ISSUES RESOLVED
  • 157 TOTAL REVIEWS
  • $36.5K CLAIMED LOSSES
  • $507 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • When it ran originally 3
  • Product and interface 3
  • Product 3
  • Good product 3
  • Easy purchase 3

Customers don't like

  • No customer support5
  • Unresponsive customer service4
  • Technical support4
  • No customre service or tech advice3
  • Customer service attitude3
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  • 0 ISSUES RESOLVED
  • 121 TOTAL REVIEWS
  • $81.6K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Bullying customer service reps 2
  • Product 1

Customers don't like

  • Price3
  • Customer services2
  • Customer service2
  • Talking to overseas reps1
  • Story kept changing1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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