Bitdefender vs Microsoft

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Bitdefender

Software
  • 1 ISSUES RESOLVED
  • 99 TOTAL REVIEWS
  • $14.1K CLAIMED LOSSES
  • $314 AVERAGE LOSS
1.8
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Billing Practices
  • When it ran originally 3
  • Good product 3
  • Functionality of the software 2
  • Product and interface 2
  • Works well 1

Customers don't like

  • Technical support9
  • Dishonest practices8
  • Unresponsive customer service7
  • No customer support6
  • Unable to cancel auto renewal5

Products by Bitdefender

No items

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Microsoft

Software
  • 3 ISSUES RESOLVED
  • 235 TOTAL REVIEWS
  • $47.5K CLAIMED LOSSES
  • $579 AVERAGE LOSS
1.8
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Billing Practices
  • Windows version 7 3
  • Surface when it actually worked 1
  • Used by many people 1
  • Using word until it became terrible 1
  • Windows up to version 7 1

Customers don't like

  • Tech suport was very bad7
  • Microsofts apparent arrogance6
  • Microsofts unprofessionalism6
  • Poor service6
  • Series of many service shut outs6

Products by Microsoft

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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