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Bitdefender

Software
  • 5 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $37.2K CLAIMED LOSSES
  • $466 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • When it ran originally 4
  • Product and interface 3
  • Product 3
  • Good product 3
  • Easy purchase 3

Customers don't like

  • Customer service12
  • Technical support6
  • Unresponsive customer service5
  • No customer support5
  • No customre service or tech advice3
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Microsoft

Software
  • 5 ISSUES RESOLVED
  • 292 TOTAL REVIEWS
  • $52.6K CLAIMED LOSSES
  • $572 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Windows version 7 3
  • Windows up to version 7 1
  • Werst ever 1
  • Used by many people 1
  • That they saved my bacon 1

Customers don't like

  • Series of many service shut outs4
  • Poor service4
  • Microsofts unprofessionalism4
  • Lousy customer service4
  • Lack of understanding4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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