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Bitdefender

Software
  • 4 ISSUES RESOLVED
  • 150 TOTAL REVIEWS
  • $28.8K CLAIMED LOSSES
  • $424 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Easy purchase 3
  • Good product 3
  • Product 3
  • Product and interface 3
  • When it ran originally 3

Customers don't like

  • No customer support5
  • Technical support4
  • Unresponsive customer service4
  • Customer service attitude3
  • No customre service or tech advice3
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Microsoft

Software
  • 5 ISSUES RESOLVED
  • 274 TOTAL REVIEWS
  • $52.6K CLAIMED LOSSES
  • $591 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Windows version 7 3
  • That they saved my bacon 1
  • Used by many people 1
  • Werst ever 1
  • Windows up to version 7 1

Customers don't like

  • Lack of understanding4
  • Series of many service shut outs4
  • Poor service4
  • Rippoff4
  • Customer service and the jumping through hoops3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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