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Bitdefender

Software
  • 4 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $18.6K CLAIMED LOSSES
  • $291 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Easy purchase 3
  • When it ran originally 3
  • Good product 3
  • Product 3
  • Product and interface 2

Customers don't like

  • No customer support5
  • Technical support4
  • Unresponsive customer service4
  • Customer service attitude3
  • No customre service or tech advice3
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Kaspersky Lab

Software
  • 1 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $22.7K CLAIMED LOSSES
  • $668 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Uninstalling their software 2
  • I like not much about it 2
  • Good security 1
  • It worked 1
  • Have a disk for installation 1

Customers don't like

  • Customer service4
  • Poor customer service4
  • Very poor customer service3
  • Program2
  • That their support demanded more money from us to help us2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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