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Bitdefender
Kaspersky Lab

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Bitdefender

Bitdefender

1.9
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 205 TOTAL REVIEWS
Rank
156 out of 1483
in Software category
Rating Details
Customer service
Product or Service Quality
Website
Usability
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.9
33 reviews
2.7
24 reviews
2.4
21 reviews
Kaspersky Lab

Kaspersky Lab

1.7
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 106 TOTAL REVIEWS
Rank
187 out of 1483
in Software category
Rating Details
Customer service
Product or Service Quality
Website
Usability
Statistics of Customer Service Calls
  • TOTAL CALLS
    10
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    01:05
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
18 reviews
2.1
13 reviews
2.2
11 reviews

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Anonymous
#1361763

It is not reasonable to simply say one is or might be better or worse than the other. Each offers varying levels of security for equally varied aspects of internet activity; then one should consider platforms and systems.

For example Windows XP SP3 is not well (if at all) supported any longer by Kaspersky but Bitdefender claims to perform well on XP and vista although there are significant caveats as far as processor and memory are concerned. The point is these judgements are and always will be subjective.

I have used both for XP and found them to be disastrous as far impacting computer performance is concerned, especially so for Bitdefender whose customer support is equally disastrous. Not sure about Kaspersky's customer service - if they read and speak English that would put them streets ahead of Bitdefender straight away.

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