PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Iolo Technologies and Bitdefender as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Iolo Technologies
Has Verified Representatives
2.3
Iolo Technologies
Bitdefender

Iolo Technologies and Bitdefender Overview

Total reviews 210 225
Company responses 9 0
Issues resolved 4 6

Iolo Technologies and Bitdefender Consumer Ratings

Rank
123 out of 1067 in Software category
170 out of 1067 in Software category
Customer service
102 in category
164 in category
Product or Service Quality
96 in category
129 in category
Website
116 in category
135 in category
Diversity of Products or Services
100 in category
104 in category

Iolo Technologies and Bitdefender Rating Details

Customer service
1.6 (88 reviews)
1.2 (118 reviews)
Reviewer's quote

...I have no reason to believe that their customer service is reliable either. They can't even remember That I have registered an account on their website. They are very good at taking your money however...

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...The worst ever customer service i have ever received..

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Product or Service Quality
2.1 (82 reviews)
1.8 (112 reviews)
Reviewer's quote

I have used System Mechanic Pro/Ultimate Defense for a number of years since moving from the old Norton Utilities product. And have in general I been very pleased with each update apart from the System Shield AV. Release 21 is a very major exception...

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If I cannot trust BD with my purchase, that they have NO good faith practice of sending me their product after they took my money, that their online chat is bogus and a scam and cover up, that their website is truly the definition of runaround, how can anyone trust them with anything they say they...

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Website
2.4 (72 reviews)
2 (106 reviews)
Reviewer's quote

...I will continue to enjoy your website...

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...I waded through their horrible website to find a solution with no luck. It took me FOREVER to find their phone numbers. The first one said it wasn't accepting calls & the other one didn't ring or anything...

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Diversity of Products or Services
2.6 (72 reviews)
2.5 (98 reviews)
Reviewer's quote

...Simply, with good products you do not need such marketing policy. Sincerely yours Dragan Popović..

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...All i can say at this point is DO NOT download anything to do with Bitdefenders products. A very disappointed Ken H in a company that is supposed to protect people..

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Iolo Technologies and Bitdefender Pros and Cons

Pros
  • System mechanic is a good product
  • Old system mechanic seemed to do a decent job
  • Idea
  • When it ran originally
  • Easy purchase
  • Was happy till now
Cons
  • Poor unprofessional service
  • Support
  • Pheonix 360 simply doesnt work at all and i have lost my time
  • Customer service
  • Unresponsive customer service
  • Technical support

Iolo Technologies and Bitdefender Most Positive Reviews

Top rated reviews
5

I thank God for System Mechanic because they were able to resolve problems i had with my computer! Problems which...

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4.9

A few days ago, I can't boot my pc normally. It shows a slight windows opening then pitch black. I can only go on safe...

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5

I purchased for 3 devices. I was able to put Bypass on 2 o f them, but won't let me add it to the 3rd. It said error 6.

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4.6

Today morning I contacted Bitdefender.in support for purchasing total internet security but the behavior and way of...

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Iolo Technologies and Bitdefender Most Critical Reviews

Lowest rated reviews
1

Bought your software at Office Depot. System Mechanics for up to 3 PC's. Attempted to load it and every time I put in...

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1

After a review in PCMagazine rated this product very high, I purchased it online. The site kept referring to a download...

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1

I downloaded their software off AOL restarted computer and my computer hasn't worked since. They admitted in an email...

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1

I purchased Bit defender 2014 Anti-virus Plus this summer for my PC. I have a tablet that I mostly use, and only use my...

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Iolo Technologies and Bitdefender Latest Reviews

Recent published reviews
4.3

I have used System Mechanic Pro/Ultimate Defense for a number of years since moving from the old Norton Utilities produc...

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1

I bought Bitdefenders antivirus package. However, their Transaction page had no ID of any kind, except to say that my...

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1

I purchased basic software to clean my computer and was offered up grade to internet protection. So I got that. The rep...

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1

Why is this program so hard to install that Bitdefender charges more to 'help' you install it, than what they charge...

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Iolo Technologies and Bitdefender Products and Services

Most reviewed product and services
  • Iolo Technologies System Mechanic Optimization Software (23 reviews)
  • Iolo Technologies Technical Support (14 reviews)
  • Iolo Technologies System Mechanic Pro Optimization Software (14 reviews)
  • Bitdefender Antivirus (41 reviews)
  • Bitdefender Subscription (28 reviews)
  • Bitdefender Technical Support (21 reviews)