PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bitdefender and Iolo Technologies as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bitdefender
Iolo Technologies

Bitdefender and Iolo Technologies Overview

Total reviews
221
187
Company responses
0
0
Issues resolved
6
4

Bitdefender and Iolo Technologies Consumer Ratings

Rank
162 out of 1029 in Software category
177 out of 1029 in Software category
Customer service
147 in category
140 in category
Product or Service Quality
116 in category
129 in category
Website
128 in category
127 in category
Privacy and Data Security
90 in category
105 in category

Bitdefender and Iolo Technologies Rating Details

Customer service
1.2 (115 reviews)
1.3 (77 reviews)
Reviewer's quote

...The worst ever customer service i have ever received..

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...I have no reason to believe that their customer service is reliable either. They can't even remember That I have registered an account on their website. They are very good at taking your money however...

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Product or Service Quality
1.8 (109 reviews)
1.7 (69 reviews)
Reviewer's quote

...Clicked on the link and went thru purchasing the product. However, the price that showed up I was billed for was $32. 09, NOT the $21...

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...This is ridiculous !!!! Getting VERY sorry I even purchased your product!!!!! (:..

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Website
2 (104 reviews)
2.1 (58 reviews)
Reviewer's quote

...I waded through their horrible website to find a solution with no luck. It took me FOREVER to find their phone numbers. The first one said it wasn't accepting calls & the other one didn't ring or anything...

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...I will continue to enjoy your website...

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Privacy and Data Security
2.5 (97 reviews)
2.3 (57 reviews)
Reviewer's quote

I paid for the better version (the lesser of 3 paid options) rather than the free version, specifically for phone and laptop browsing privacy. I also never set up cloud access on my laptop, because I prefer to store files only ON my computer. Since purchasing Bitdefender, I keep getting messages...

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...I never had any problems with the basic System Mechanics, but I sure did with System Mechanics Pro Ultimate with Privacy Guardian. Keep in mind that support with the basic System Mechanics is free. The other isn't...

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Bitdefender and Iolo Technologies Pros and Cons

Pros
  • When it ran originally
  • Easy purchase
  • Was happy till now
  • Old system mechanic seemed to do a decent job
  • Idea
  • I liked system mechanics when i was able to read the screen
Cons
  • Customer service
  • Unresponsive customer service
  • Technical support
  • Poor unprofessional service
  • Support
  • Pheonix 360 simply doesnt work at all and i have lost my time

Bitdefender and Iolo Technologies Most Positive Reviews

Top rated reviews
4.9

A few days ago, I can't boot my pc normally. It shows a slight windows opening then pitch black. I can only go on safe...

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5

I thank God for System Mechanic because they were able to resolve problems i had with my computer! Problems which...

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4.6

Today morning I contacted Bitdefender.in support for purchasing total internet security but the behavior and way of...

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5

I purchased for 3 devices. I was able to put Bypass on 2 o f them, but won't let me add it to the 3rd. It said error 6.

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Bitdefender and Iolo Technologies Most Critical Reviews

Lowest rated reviews
1

After a review in PCMagazine rated this product very high, I purchased it online. The site kept referring to a download...

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1

Bought your software at Office Depot. System Mechanics for up to 3 PC's. Attempted to load it and every time I put in...

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1

I purchased Bit defender 2014 Anti-virus Plus this summer for my PC. I have a tablet that I mostly use, and only use my...

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1

I downloaded their software off AOL restarted computer and my computer hasn't worked since. They admitted in an email...

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Bitdefender and Iolo Technologies Latest Reviews

Recent published reviews
No votes

worst antivirus ever.bought it today enterd code still saying free version,this is too bad to use.

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No votes

I paid on May 29.2020 on my account to renew it from my checking account wish show up on my account as $26.47 came out...

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No votes

Tech call me and said that it was a follow up call the he tool 169 dollars from my PayPal account when I told him I was...

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No votes

I place an order for System Mechanic upgrade yesterday. CapitalOne advised me that the charges has been placed into to m...

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Bitdefender and Iolo Technologies Products and Services

Most reviewed product and services
  • Bitdefender Antivirus (40 reviews)
  • Bitdefender Subscription (28 reviews)
  • Bitdefender Technical Support (21 reviews)
  • Iolo Technologies System Mechanic Optimization Software (19 reviews)
  • Iolo Technologies Customer Care (16 reviews)
  • Iolo Technologies System Mechanic Pro Optimization Software (13 reviews)