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Bitdefender

Software
  • 5 ISSUES RESOLVED
  • 181 TOTAL REVIEWS
  • $37.2K CLAIMED LOSSES
  • $466 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • When it ran originally 4
  • Product and interface 3
  • Product 3
  • Good product 3
  • Easy purchase 3

Customers don't like

  • Customer service12
  • Unresponsive customer service5
  • Technical support5
  • No customer support5
  • No customre service or tech advice3
Delete
  • 1 ISSUES RESOLVED
  • 140 TOTAL REVIEWS
  • $7.7K CLAIMED LOSSES
  • $146 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Products themselves 2
  • Idea 2
  • I liked system mechanics when i was able to read the screen 2
  • That i dont have to deal with them anymore 1
  • Supporting a developing company since 2012 1

Customers don't like

  • Poor unprofessional service6
  • Support3
  • Inability to communicate with iolo2
  • Defective software2
  • Customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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