Bitdefender vs Guruaid

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Bitdefender

Software
  • 1 ISSUES RESOLVED
  • 99 TOTAL REVIEWS
  • $14.1K CLAIMED LOSSES
  • $314 AVERAGE LOSS
1.8
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Billing Practices
  • When it ran originally 3
  • Good product 3
  • Functionality of the software 2
  • Product and interface 2
  • Works well 1

Customers don't like

  • Technical support9
  • Dishonest practices8
  • Unresponsive customer service7
  • No customer support6
  • Unable to cancel auto renewal5

Products by Bitdefender

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Guruaid

Software
  • 1 ISSUES RESOLVED
  • 98 TOTAL REVIEWS
  • $5.6K CLAIMED LOSSES
  • $401 AVERAGE LOSS
2.4
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Billing Practices
  • Tech was outstanding 3
  • Very helpful 2
  • Services 1
  • Swapnali 1
  • Servicin 1

Customers don't like

  • Only high pressure sales4
  • Technical skills4
  • Missrepresentation of technical performance3
  • Lack of knowledge2
  • Represented themselves as mcafee2

Products by Guruaid

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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