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Bitdefender

Software
  • 5 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $37.2K CLAIMED LOSSES
  • $466 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • When it ran originally 4
  • Product and interface 3
  • Product 3
  • Good product 3
  • Easy purchase 3

Customers don't like

  • Customer service12
  • Technical support6
  • Unresponsive customer service5
  • No customer support5
  • No customre service or tech advice3
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Guruaid

Software
  • 1 ISSUES RESOLVED
  • 111 TOTAL REVIEWS
  • $13K CLAIMED LOSSES
  • $764 AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Tech was outstanding 3
  • Very helpful 2
  • Swapnali 1
  • Servicin 1
  • Services 1

Customers don't like

  • Hour they called2
  • Dodgy2
  • Took too long with basic tasks1
  • Technical skills1
  • Sales manager1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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