PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bissell and Dyson as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bissell
Dyson

Bissell and Dyson Overview

Total reviews
81
190
Company responses
0
0
Issues resolved
1
1

Dyson was first mentioned on PissedConsumer on Mar 15, 2008 and since then this brand received 190 reviews. It is 109 reviews more than Bissell received since Aug 1, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Bissell customer support team and Dyson customer service.

Bissell and Dyson Consumer Ratings

Rank
283 out of 2619 in Appliances and Electronics category
202 out of 2619 in Appliances and Electronics category
Product or Service Quality
192 in category
148 in category
Customer service
138 in category
206 in category
Price Affordability
204 in category
379 in category

According to consumer ratings and reviews, Dyson ranks 81 points higher in the Appliances and Electronics category than Bissell. People gave Bissell 1.7 stars for Product or Service Quality criterion in Appliances and Electronics category and it is 381 points higher than the worst rated brand in this category. At the same time, Dyson was rated 1.9 stars for Product or Service Quality criterion in this category and it is 425 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Bissell has a higher rating than Dyson. Regarding Price Affordability criterion, consumers gave Bissell 2.6 stars and it is 64% greater than other in category. Dyson however was rated 1.7 stars and it is 66% worse than other in category.

Bissell and Dyson Rating Details

Product or Service Quality
1.7 (33 reviews)
1.9 (82 reviews)
Reviewer's quote

...Awful customer service and will never buy again..

Kunal

I was recommend this due to my love of my original dyson (brpught 1998) amd having 2 cats and 2 dogs, this new " pet ball" dyson is crap, wont pick up the hair left behind by my pets , i have to literally wipe the carpet to remove hair, would not recommend this product for the price!!..

Belinda J
Customer service
1.7 (28 reviews)
1.4 (89 reviews)
Reviewer's quote

I have called customer service I have texted them also and they keep telling me wait two days someone else will tell me same thing when I call. Is there anyway you can help me because no one else wants to get this resolved. This is my last resort and next Im sending all my paper work to my lawyers...

Ridhi

...When I called Dyson customer service, the reps were unhelpful and actually rude. They seemed arrogant and did not care that they lost a customer for life. Their processes seemed very limited and they were unwilling to help...

Anne B
Price Affordability
2.6 (28 reviews)
1.7 (77 reviews)
Reviewer's quote

No more bissells, thank you! They are not worth the purchase price if they only last a year. I am surprised that they can even stay in business. Can anyone tell me if they have had similar experiences with this product? I don’t know why this site won’t except this complaint, they keep rejecting it...

Jeanine D

...Website shows your total price but changed once you click to complete order. Dyson CS so incompetent never could get proper refund. 2...

Jow S

Bissell and Dyson Pros and Cons

Pros
  • When the product worked it was great
  • Weight of it
  • Price
  • Unacceptable
  • When they work their great but hope it never breaks down
  • Power
Cons
  • Short product life
  • Poor quality
  • Product is made poorly
  • Customer service
  • Lack of communication
  • Everything regarding customer service

Bissell and Dyson Most Positive Reviews

Top rated reviews
4.8

Part of order was back ordered

5

I purchased TWO dyson fans. I learned they had been recalled and I sent them in Via UPS as instructed to do. I received...

Bissell and Dyson Most Critical Reviews

Lowest rated reviews
1

Over the past year I've purchased two of the pro heat advanced pet carpet cleaner machines and they both have broken. ...

1

I purchased a digital slim, it developed a fault, I have now rang the customer service line approximately 30 times and...

Bissell and Dyson Latest Reviews

Recent published reviews
1

Bought a Cross wave. After short period, Cross wave did not work. Sent back in October. Have now called 8 times with...

Read all 81 reviews
1.8

Since I travel quite a lot, I decided to buy a Dyson product online before Christmas. As my IP did not match the...

Read all 190 reviews

Bissell and Dyson Products and Services

Most reviewed product and services
  • Bissell Vacuum Cleaner (29 reviews)
  • Bissell Pet Vacuum Cleaner (6 reviews)
  • Bissell Customer Care (4 reviews)
  • Dyson Vacuum Cleaner (49 reviews)
  • Dyson Customer Care (22 reviews)
  • Dyson Shipping Service (11 reviews)