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Birch Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 259 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Leaving 6
  • Low price 1
  • What they said 1

Customers don't like

  • Horbible customer service at every level3
  • Failure to issue refund3
  • Poor service2
  • Willingness to investigate problem2
  • Thieves2
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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 397 TOTAL REVIEWS
  • $71.9K CLAIMED LOSSES
  • $409 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Very little 4
  • Low price of cell phone service 3
  • Reliable auto pay 3
  • Way the problem was handled 1
  • Website very good richard branson owns it good prices 1

Customers don't like

  • Being mislead and wasting my time3
  • Customer service2
  • Extremely long wait times with lies2
  • Phone shut off without notice2
  • Poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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