Start a new comparison
Delete

Birch Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 248 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Leaving 6
  • Nothing 1

Customers don't like

  • Willingness to investigate problem5
  • Everything they are scam artists5
  • Failure to issue refund4
  • Thieves4
  • Poor costumer service4
Delete

Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 393 TOTAL REVIEWS
  • $71.5K CLAIMED LOSSES
  • $409 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Very little 4
  • Low price of cell phone service 3
  • Reliable auto pay 3
  • Vey little to do with phone insurance 1
  • Website very good richard branson owns it good prices 1

Customers don't like

  • Poor customer service4
  • Calling india to be put on hold3
  • Completely unreliable service3
  • Extremely long wait times with lies3
  • Poorly trained reps3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.