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Birch Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 248 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Leaving 6
  • Nothing 1

Customers don't like

  • Willingness to investigate problem5
  • Everything they are scam artists5
  • Failure to issue refund4
  • Thieves4
  • Poor costumer service4
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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2116 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Terrible service 3
  • Tv 3

Customers don't like

  • Incompetent customer service83
  • Poor service31
  • Customer service17
  • Bait and switch14
  • Billing practices10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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