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Birch Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 263 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Leaving 6
  • Low price 1
  • What they said 1

Customers don't like

  • Horbible customer service at every level3
  • Failure to issue refund3
  • Poor service2
  • Willingness to investigate problem2
  • Thieves2
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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2191 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $835 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Internet 6
  • Coverage area 4
  • Customer service 4
  • You are a bunch of overcharging crooks 4
  • Tv 3

Customers don't like

  • Incompetent customer service30
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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