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Birch Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 258 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Leaving 6
  • Low price 1
  • What they said 1
  • Nothing 1

Customers don't like

  • Horbible customer service at every level3
  • Failure to issue refund3
  • Scam2
  • Willingness to investigate problem2
  • Thieves2
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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 1030 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $859 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Plans 7
  • Not much to like 6
  • Pricing of the plans 5
  • Price 4
  • Sales representative 4

Customers don't like

  • Service9
  • Customer support8
  • Billing6
  • Coverage5
  • Customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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