Start a new comparison
Delete

Birch Communications

Telecommunications
  • 4 ISSUES RESOLVED
  • 274 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.2
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Leaving 6
  • What they said 1
  • What i was told until i realized it was a lie 1
  • To talk with the vp 1
  • Offered services for a good price 1

Customers don't like

  • Poor customer service3
  • No customer service available when business phones out3
  • Horbible customer service at every level3
  • Failure to issue refund3
  • Willingness to investigate problem2
Delete

Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1632 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $368 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Price 19
  • Unlimited plan has served me well 14
  • Service plan 5
  • I could go almost anywhere in the us and use my phone 5
  • Cell phone 5

Customers don't like

  • Horrible customer service76
  • Customer service staff20
  • Misleading terms of service15
  • Refusal to help6
  • Lied to by employees and manager6
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel