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Birch Communications

Telecommunications
  • 4 ISSUES RESOLVED
  • 273 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Leaving 6
  • What they said 1
  • To talk with the vp 1
  • Offered services for a good price 1
  • Low price 1

Customers don't like

  • No customer service available when business phones out3
  • Horbible customer service at every level3
  • Failure to issue refund3
  • Willingness to investigate problem2
  • Thieves2
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Sprint

Telecommunications
  • 4 ISSUES RESOLVED
  • 1158 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $863 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Unlimited data plans 6
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • When i could block numbers 4
  • Customer service 4

Customers don't like

  • Customer service18
  • Run around from sprint7
  • Unprofessional manager6
  • No resolution6
  • Escalation department rudeness5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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