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Birch Communications

Telecommunications
  • 4 ISSUES RESOLVED
  • 277 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.2
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Leaving 6
  • What they said 1
  • What i was told until i realized it was a lie 1
  • To talk with the vp 1
  • Offered services for a good price 1

Customers don't like

  • Poor customer service3
  • No customer service available when business phones out3
  • Horbible customer service at every level3
  • Failure to issue refund3
  • Willingness to investigate problem2
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Sprint

Telecommunications
  • 4 ISSUES RESOLVED
  • 1232 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $841 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Unlimited data plans 6
  • Proximity of the store to my home 6
  • Family plan in my budget 6
  • When i could block numbers 4
  • Customer service 4

Customers don't like

  • Customer service50
  • Run around from sprint7
  • No resolution7
  • Unprofessional manager6
  • Escalation department rudeness5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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