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Birch Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 259 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Leaving 6
  • Low price 1
  • What they said 1

Customers don't like

  • Horbible customer service at every level3
  • Failure to issue refund3
  • Poor service2
  • Willingness to investigate problem2
  • Thieves2
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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 583 TOTAL REVIEWS
  • $43.7K CLAIMED LOSSES
  • $520 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Free 250 minutes 14
  • Program 5
  • Not a darn thing 4
  • Easy customer service 3
  • Service coverage and free texting 2

Customers don't like

  • Total run around everytime have never had a good experience7
  • Poor english5
  • Hours with customer service4
  • Not being able to understand the reps4
  • Inept customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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