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Birch Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 263 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Leaving 6
  • Low price 1
  • What they said 1

Customers don't like

  • Horbible customer service at every level3
  • Failure to issue refund3
  • Poor service2
  • Willingness to investigate problem2
  • Thieves2
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Primus Canada

Telecommunications
  • 1 ISSUES RESOLVED
  • 368 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Unlimited available internet 11
  • Price 10
  • Price the best 4
  • Original price 2
  • Traditional land line 1

Customers don't like

  • Poorest follow up with customers8
  • Worst customer service8
  • Incompetent4
  • Slow connection all day long3
  • Worst customer service ever3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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