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Birch Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 245 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Leaving 6
  • Nothing 1

Customers don't like

  • Everything they are scam artists5
  • Poor costumer service4
  • Thieves4
  • Willingness to investigate problem4
  • Telemarketing policies3
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Primus Canada

Telecommunications
  • 1 ISSUES RESOLVED
  • 315 TOTAL REVIEWS
  • $50.6K CLAIMED LOSSES
  • $648 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Price 10
  • Unlimited available internet 10
  • Price the best 3
  • Original price 1
  • Simple billing via email and downloadable invoice 1

Customers don't like

  • Waste of time12
  • Poorest follow up with customers10
  • Worst customer service9
  • Incompetent8
  • Worst customer service ever7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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