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Birch Communications

Telecommunications
  • 4 ISSUES RESOLVED
  • 274 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.2
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Leaving 6
  • What they said 1
  • What i was told until i realized it was a lie 1
  • To talk with the vp 1
  • Offered services for a good price 1

Customers don't like

  • Poor customer service3
  • No customer service available when business phones out3
  • Horbible customer service at every level3
  • Failure to issue refund3
  • Willingness to investigate problem2
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Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $15K CLAIMED LOSSES
  • $654 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Technology 2
  • Solid phone service at little cost 2
  • Was one of the best voip on the market 1
  • Promise 1
  • Price until i canceled 1

Customers don't like

  • Customer service4
  • Customer service is not helpful2
  • Worst customer services1
  • User interface full of charge-up bombs1
  • Unauthorized charges to my card1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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