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Birch Communications

Telecommunications
  • 4 ISSUES RESOLVED
  • 277 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • Leaving 6
  • What they said 1
  • What i was told until i realized it was a lie 1
  • To talk with the vp 1
  • Offered services for a good price 1

Customers don't like

  • Poor customer service3
  • No customer service available when business phones out3
  • Horbible customer service at every level3
  • Failure to issue refund3
  • Willingness to investigate problem2
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Onemain Financial

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 976 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • Local customer service 6
  • Friendly local office 6
  • Availability of funds 6
  • Staff when applying 3
  • Local service 3

Customers don't like

  • Poor customer service41
  • Rude staff10
  • Rude debt collector5
  • False and misleading ad5
  • Way i was talked too or handled4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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