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Birch Communications

Telecommunications
  • 4 ISSUES RESOLVED
  • 271 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Leaving 6
  • What they said 1
  • Offered services for a good price 1
  • Low price 1

Customers don't like

  • No customer service available when business phones out3
  • Failure to issue refund3
  • Willingness to investigate problem2
  • Poor service2
  • Horbible customer service at every level2
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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2559 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $338 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Cheap 11
  • Concept 8
  • No major problems 4
  • Service 3
  • Quality of product 2

Customers don't like

  • Technical support12
  • No customer service11
  • Chat conversations and unresolved issues4
  • No refund policy3
  • False advertising3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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