Birch Communications vs Magicjack

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Birch Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 243 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.2
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Leaving 6
  • Nothing 1

Customers don't like

  • Willingness to investigate problem5
  • Everything they are scam artists5
  • Poor costumer service4
  • Thieves4
  • Telemarketing policies3

Products by Birch Communications

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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2533 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $340 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • Quality of product 2

Customers don't like

  • No customer service30
  • Technical support23
  • Chat conversations and unresolved issues8
  • Customer service7
  • No refund policy7

Products by Magicjack

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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