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Birch Communications

Telecommunications
  • 4 ISSUES RESOLVED
  • 269 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Leaving 6
  • What they said 1
  • Offered services for a good price 1
  • Low price 1

Customers don't like

  • No customer service available when business phones out3
  • Horbible customer service at every level3
  • Failure to issue refund3
  • Willingness to investigate problem2
  • Thieves2
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Frontier Communications

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2286 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 8
  • Verizon better 8
  • Service technicians 8

Customers don't like

  • Very bad customer service42
  • Poor service16
  • False billing pratice16
  • Customer service15
  • Poor communication10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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