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Birch Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 249 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Leaving 6
  • Low price 1
  • Nothing 1

Customers don't like

  • Willingness to investigate problem5
  • Everything they are scam artists5
  • Failure to issue refund4
  • Thieves4
  • Poor costumer service4
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Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 593 COMPANY RESPONSES
  • 2054 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • When it was verizon 10
  • Firing frontier 10
  • Nothing so far 10
  • Service technicians 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service94
  • Poor service28
  • False billing pratice25
  • Customer service22
  • Poor communication18
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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