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Birch Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 258 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Leaving 6
  • Low price 1
  • What they said 1
  • Nothing 1

Customers don't like

  • Horbible customer service at every level3
  • Lying about savings2
  • Scam2
  • Thieves2
  • Willingness to investigate problem2
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Comcast

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 3660 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $920 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • When it works its good 22
  • Internet speed 15
  • Internet service 12
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service48
  • Service33
  • Outrageously high prices26
  • Being lied to24
  • Untrained personnel6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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