PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Legalzoom and Binder And Binder as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Legalzoom
Binder And Binder

Legalzoom and Binder And Binder Overview

Total reviews
142
479
Company responses
0
0
Issues resolved
1
1

Binder And Binder was first mentioned on PissedConsumer on Jul 8, 2008 and since then this brand received 479 reviews. It is 337 reviews more than Legalzoom received since Oct 13, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Legalzoom customer support team than with Binder And Binder customer service.

Legalzoom and Binder And Binder Consumer Ratings

Rank
122 out of 1325 in Lawyers and Legal Services category
89 out of 1325 in Lawyers and Legal Services category
Staff
100 in category
83 in category
Customer service
90 in category
72 in category
Website
93 in category
75 in category

According to consumer ratings and reviews, Binder And Binder ranks 33 points higher in the Lawyers and Legal Services category than Legalzoom. People gave Legalzoom 1.4 stars for Staff criterion in Lawyers and Legal Services category and it is 269 points higher than the worst rated brand in this category. At the same time, Binder And Binder was rated 1.8 stars for Staff criterion in this category and it is 286 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Binder And Binder has a higher rating than Legalzoom. Regarding Website criterion, consumers gave Legalzoom 1.9 stars and it is 75% greater than other in category. Binder And Binder however was rated 2.1 stars and it is 80% greater than other in category.

Legalzoom and Binder And Binder Rating Details

Staff
1.4 (73 reviews)
1.8 (130 reviews)
Reviewer's quote

There staff in Texas is lost! They change wording on documents to then change them back to the way they were!!! Never get a live person and always have to have them call back!!! Too big for thier own good!!!!..

PissedConsumer743915

I had a client who had to file a lat-but-timely because the supevisory staff is not properly trained. When the error on the determination not being a fully favorable decision and brought it to the my immediate supervisor's attention I was told I did not know what I was talking about. The supevisor...

PissedConsumer690182
Customer service
1.3 (67 reviews)
1.7 (102 reviews)
Reviewer's quote

...I can attest that I have had numerous conversations with Legal Zoom Customer Service to make payments and keep my account current, which was reflected in my annual service and never showed up on my online account. Unbelievable. I canceled all my accounts today..

Zafar A

...They are complete service company that know what they are doing. Just realize this is not easy process the government just doesn't pass out checks. Your story has to be told to many before that happens...

Mark C
Website
1.9 (67 reviews)
2.1 (111 reviews)
Reviewer's quote

...2000 We had questions regarding this issue and called customer care department and they guided us what to put in Will and Testament while we were on their website filling it. Needless to say it was drafted so wrong that I am facing inheritance tax for their mistakes. Stay away from this Conns...

Jaime R

They told me everything that would happen they got all paperwork from my Dr and sent it all in in nine months i got a call from SS they were looking into my case and i would rec a letter a week. Next day my keeps card came and 7 days later money was there and rec a letter. Not a proplem went smooth...

PissedConsumer1659626

Legalzoom and Binder And Binder Pros and Cons

Pros
  • Initial setup of business
  • Convenience
  • Seeming ease
  • Case worker
  • Advocate
  • Lawyer that showed up to my hearing
Cons
  • Very poor customer service
  • Shady dealings
  • Customer service
  • Communication
  • Totally clueless
  • Lackadaisical attitude

Legalzoom and Binder And Binder Most Positive Reviews

Top rated reviews
5

They are prompt and answer questions. It is an excellent service

5

Social Security want to stop my payments Binder and Binder handle my case in 2008 and I received payments their stating...

Legalzoom and Binder And Binder Most Critical Reviews

Lowest rated reviews
1

LegalZoom makes it so that consumers are completely unable to cancel subscriptions and orders via the web. When you...

1

We hired them 17 months ago and half the times they wouldn't return our calls.....each time we got through the person...

Legalzoom and Binder And Binder Latest Reviews

Recent published reviews
1

My wife used LegalZoom services for her last will and testament back on 2012. Unfortunately she passed away on March of...

Read all 142 reviews

I am fully disabled I can't put myself in the shower I barely can wipe my own buttocks I'm sorry I'm just frustrated...

Read all 479 reviews

Legalzoom and Binder And Binder Products and Services

Most reviewed product and services
  • Legalzoom Legal Service (24 reviews)
  • Legalzoom Business Formation Legal Service (19 reviews)
  • Legalzoom Customer Care (16 reviews)
  • Binder And Binder Attorney (76 reviews)
  • Binder And Binder Social Security Disability Attorney (41 reviews)
  • Binder And Binder Legal Service (34 reviews)