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Billion Auto

Dealers
  • 1 ISSUES RESOLVED
  • 96 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $6.2K AVERAGE LOSS
1.8
Customer service
Staff
Discounts and Special Offers
Website
Diversity of Products or Services
  • How nice they seemed at sales point 3
  • How easy they dismiss issues with the cars they sell 3
  • Still waiting 1
  • Sales talks 1
  • Our sales rep 1

Customers don't like

  • Will not correct their problem4
  • Way the employees treat the customers2
  • Implied i lied about lowering price2
  • Cost of repair work--way high2
  • Salesmanship practices1
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Carmax

Dealers
Has verified representatives
  • 3 ISSUES RESOLVED
  • 1039 TOTAL REVIEWS
  • $3.1M CLAIMED LOSSES
  • $10.6K AVERAGE LOSS
2.0
Customer service
Staff
Discounts and Special Offers
Website
Diversity of Products or Services
  • Friendly 6
  • Ease of the process 6
  • Staff 5
  • Not being bothered while looking for a car 5
  • Nice showroom 5

Customers don't like

  • Service manager4
  • Customer service4
  • Car histories4
  • Professionalism3
  • Lies and lack of professionalism3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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