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Billion Auto

Dealers
  • 1 ISSUES RESOLVED
  • 80 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
1.8
Customer service
Staff
Diversity of Products or Services
Discounts and Special Offers
Website
  • How nice they seemed at sales point 2
  • Everything seemed to go fine at first 2
  • How easy they dismiss issues with the cars they sell 2
  • Donuts 1
  • Our sales rep 1

Customers don't like

  • Terrible misrepresentation7
  • Will not correct their problem6
  • Bait and switch tactics3
  • Extremely unreliable3
  • Pushed from one person to another and avoid calls2
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Carmax

Dealers
  • 3 ISSUES RESOLVED
  • 975 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $10.5K AVERAGE LOSS
2.1
Customer service
Staff
Diversity of Products or Services
Discounts and Special Offers
Website
  • Nice showroom 5
  • Ease of the process 5
  • Friendly 5
  • Selection of cars 4
  • Staff 4

Customers don't like

  • False claims10
  • Car histories8
  • Lies8
  • Customer service after purchase7
  • Professionalism5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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