PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about First Response Drainage and Bill The Plumber as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

First Response Drainage
Bill The Plumber

First Response Drainage and Bill The Plumber Overview

Total reviews
11
2
Company responses
7
0
Issues resolved
0
0

First Response Drainage was first mentioned on PissedConsumer on Feb 15, 2012 and since then this brand received 11 reviews. It is 9 reviews more than Bill The Plumber received since Mar 16, 2017.

First Response Drainage and Bill The Plumber Consumer Ratings

Rank
6 out of 358 in Plumbing category
8 out of 358 in Plumbing category
Customer service
4 in category
7 in category
Staff
8 in category
66 in category
Price Affordability
6 in category
54 in category

According to consumer ratings and reviews, First Response Drainage ranks 2 points higher in the Plumbing category than Bill The Plumber. People gave First Response Drainage 3 stars for Customer service criterion in Plumbing category and it is 86 points higher than the worst rated brand in this category. At the same time, Bill The Plumber was rated 3 stars for Customer service criterion in this category and it is 83 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that First Response Drainage has a higher rating than Bill The Plumber. Regarding Price Affordability criterion, consumers gave First Response Drainage 3.7 stars and it is 93% greater than other in category. Bill The Plumber however was rated 1 stars and it is 59% worse than other in category.

First Response Drainage and Bill The Plumber Rating Details

Customer service
3 (4 reviews)
3 (2 reviews)
Reviewer's quote

... night I received a call from the man clearing my drain and he told me the problem was caused by wet wipes ( used by the tenants ) I was very happy with the service good value ....

Mahika

George came and repaired a toilet that he had installed which was still under warranty. He came late in the day because I had company using tat bathroom and did a fantastic job as always. He is a very knowledgeable technician and is so kind.

Trissy
Staff
3.7 (3 reviews)
1 (1 review)
Reviewer's quote

SCAM, avoid at all cost. Their called "engineer" tried to unclogged the toilet with a plumger for few minutes and then decided to charge me £760 to do the job! I refused straight away called their office and they claimed that they need to remove the toilet and use a Picote and needed to come back...

Max H

DO NOT CALL "Bill the Plumber" I did, to change out a hot water heater. Here is what happened. They will tell you they have "Flat rate pricing" the reason for this is because they are charging $600 an hour for labor and cant do that with fair hourly labor rates. They charged me $1585 for a Rheem...

Arletta
Price Affordability
3.7 (3 reviews)
1 (1 review)
Reviewer's quote

I called First Response at 9.00am one particular morning, due to raw sewage flooding my patio, I was obviously very upset by this. A gentleman answered the call. He was patient, understanding and immediately put my mind at ease. He assured me he could assign an engineer to me within an hour. I...

Bear

No items

First Response Drainage and Bill The Plumber Pros and Cons

Pros
No votes
  • Are never busy so they are available
Cons
No votes
  • Dishonest and very misleading

First Response Drainage and Bill The Plumber Most Positive Reviews

Top rated reviews
5

I called First Response at 9.00am one particular morning, due to raw sewage flooding my patio, I was obviously very upse...

5

George came and repaired a toilet that he had installed which was still under warranty. He came late in the day because...

First Response Drainage and Bill The Plumber Most Critical Reviews

Lowest rated reviews
1

I called them and I was given a two hour slot. The engineer called to say he will be late to which I said fine. He calle...

1.4

DO NOT CALL "Bill the Plumber" I did, to change out a hot water heater. Here is what happened. They will tell you they...

First Response Drainage and Bill The Plumber Latest Reviews

Recent published reviews
1.1

SCAM, avoid at all cost. Their called "engineer" tried to unclogged the toilet with a plumger for few minutes and then...

Read all 11 reviews
No votes

First Response Drainage and Bill The Plumber Products and Services

Most reviewed product and services
  • First Response Drainage Plumbing Service (3 reviews)
  • Bill The Plumber Plumbing Service (1 review)