PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gasbike and BikeBerry as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gasbike
1.7
BikeBerry
1.9
Gasbike
BikeBerry

Gasbike and BikeBerry Overview

Total reviews 188 158
Company responses 0 8
Issues resolved 2 2

Gasbike and BikeBerry Consumer Ratings

Rank
53 out of 333 in Bicycles and Skateboards category
48 out of 333 in Bicycles and Skateboards category
Customer service
45 in category
34 in category
Product or Service Quality
40 in category
43 in category
Price Affordability
43 in category
41 in category
Exchange, Refund and Cancellation Policy
41 in category
38 in category

Gasbike and BikeBerry Rating Details

Customer service
1.3
(105 reviews)
1.7
(93 reviews)
Reviewer's quote

...Customer service is *** dumb. How can I mess up a clutch that doesnt even work? The bike wont move if the clutch doesnt move, but *** customer service says other wise. Weve been selling for 10 years & yall still havent figured out all the issues with th bikes yet? Like a said, *** terrible...

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...I will post on Facebook soon if this is not rectified Customer service was no help apparently they are showing merchandise they do not have in stock. Now I must print and ship return this crap...

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Product or Service Quality
1.6
(104 reviews)
1.5
(80 reviews)
Reviewer's quote

...Employees are rude and not customer service oriented at all. I simply want to return this item and get a refund without paying for return shipping because THEY sent the wrong item. HORRIBLE, HORRIBLE, HORRIBLE! If I had the time, I would post on every forum available to bad mouth Gasbike...

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Also, their return policy page states that they will refund or exchange a defective PRODUCT, and after 5 days of normal use. Remind you, I wasn't able to even test it for 5 days because its defective beyond rideable out the box. So what did they do? They state that the fork will be replaced because...

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Price Affordability
2.3
(101 reviews)
2.4
(79 reviews)
Reviewer's quote

Calls never answered hold only lasts just over 10 mins I'm trying to price a list of parts wanted for a build I want to do..

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Over priced, look on amazon they have every part and more for half the price and faster shipping. I bought a bike kit and it came broken and it took me over a month to fix it and now even after I got it running its one problem after the next. Its not worth the waste of money and time...

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Exchange, Refund and Cancellation Policy
1.3
(99 reviews)
1.4
(56 reviews)
Reviewer's quote

Refund what you did not fullfill. My motot mount arrived today, august 12th over a month after the engine kit via snail mail. I paid fed ex for it and ifs delay causes a loss and interest in the bike build...

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DO NOT BUY FROM THIS COMPANY! HORRIBLE RETURN POLICY THEY RIP PEOPLE OFF! On 09/20/2021 I placed an order with BikeBerry. com for an electric bike for my husbands birthday. On 09/24/2021 I cancelled the order...

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Gasbike and BikeBerry Pros and Cons

Pros
  • Horrid
  • I like to learn from my mistakes and check reviews before i buy
  • No pros about this company
  • Product photographs
  • Easy purchase
  • Good quality
Cons
  • Customer service
  • Poor quality parts
  • Costomer service and missing or damaged items
  • Customer service
  • Misrepresentation
  • That i never got my product and nobody called me

Gasbike and BikeBerry Most Positive Reviews

Top rated reviews
5

Great people great bike stuff

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5

On th rear sprocket area there's supposed to be 5 metal plates in total however I only received 2, I was hoping you get...

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5

I have just read several write ups from upset Gas Bike owners. I am due to receive my shipment on the 25th. of...

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5

A lot of these claims from pissed consumers are clearly written from the competitor. I've been buying fro Bikeberry for...

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Gasbike and BikeBerry Most Critical Reviews

Lowest rated reviews
1

I order a muffler and adapter and tryed to return adapter cause it was not right they said there is a 30% restocking...

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1

Over priced, look on amazon they have every part and more for half the price and faster shipping. I bought a bike kit...

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1

A word to the wise folks! DO NOT BUY FROM THIS *** COMPANY AT ALL! They are not reachable from phone calls or emails....

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1

I order a unicycle for my daughters Christmas, was told it was shipped .. called UPS only to be told that the shipper...

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Gasbike and BikeBerry Latest Reviews

Recent published reviews
No votes

On Feb. 19th I bought and paid for a throttle cable for a Phatmoto Rover and was told I would get an email with a...

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1

DO NOT BUY from bikeberry.com! Bad policy=bad customer satisfaction. I purchased a bike for $630 and it arrived...

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No votes

I did not have any complaint that was an accident sorry about that. I am building a gas bike and I really need help for...

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1

Ordered an electric bike for over $1,000.00 and received a small box of plastic plant trays. BIG SCAM

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