PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bike Bandit and Partzilla as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Partzilla

Partzilla

Has Verified Representatives
2.9
Bike Bandit
Partzilla

Bike Bandit and Partzilla Overview

Total reviews
142
113
Company responses
24
45
Issues resolved
2
3

Bike Bandit and Partzilla Consumer Ratings

Rank
23 out of 224 in Motorcycles and ATVs category
26 out of 413 in Auto Parts and Accessories category
Product or Service Quality
18 in category
28 in category
Turnaround Time
16 in category
59 in category
Price Affordability
27 in category
29 in category
Value for money
11 in category
30 in category

Bike Bandit and Partzilla Rating Details

Product or Service Quality
1.8 (50 reviews)
2.4 (58 reviews)
Reviewer's quote

Serial entrepreneurs or in this case confidence conmen are not the smartest folks but the generally figure out a way to take money and not give the product. They basically hope that the consumer will lose interest and if just 10% lose interest, they can make a decent living. The better business...

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...Numerous attempts to email customer service and no response..

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Turnaround Time
1.5 (48 reviews)
1.7 (52 reviews)
Reviewer's quote

...and that if I cancel my order someone else might order my parts and get them sooner than the amount of time I have waiting forever for...

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...Thursday 2 days later, so somebody is crap at their job along the way, anyway just order somewhere else, try bike bandit or something if you want parts any time the same month you order...

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Price Affordability
2.4 (45 reviews)
3.2 (52 reviews)
Reviewer's quote

They claim to price match guarantee, but promise to perform discount. Then charge you full price, you do not get a discount and then do not return calls or emails when you question. Poor customer interface...

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...the only positive that igot was i used partzilla to price match and get the other shop down on price. it was the first and last time i use this company other than to price match..

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Value for money
2.3 (44 reviews)
2.8 (47 reviews)
Reviewer's quote

...But they took everyone's money. When someone decides to open fire, I bet that will wipe that smile off of their face..

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...Next day refunded money saying them can’t get but checked web sight still posting part number saying it’s availible..

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Bike Bandit and Partzilla Pros and Cons

Pros
  • Pricing
  • Fast delivery
  • Ease of purchase
  • Parts cost
  • Great looking website
  • Competitive pricing
Cons
  • Whole experience
  • Who orders oem parts and wants to wait a month to receive
  • Unfair refund policies
  • Terrible customer service
  • False information
  • Lied about shipping times

Bike Bandit and Partzilla Most Positive Reviews

Top rated reviews
5

I'm a new customer and order 2 set of tires and must say they came in a good time frame after the order was placed . So...

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5

Ordered a part for the Goldwing yesterday over the phone. I called to make sure they had part. Received it this...

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5

I have been ordering from BikeBandit for years and they are the best on the web. I still go to my local dealer sometime...

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5

I have placed several orders with Partzilla, and everytime at least 1 Part was Back-Ordered. Unfortunitely, you won't fi...

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Bike Bandit and Partzilla Most Critical Reviews

Lowest rated reviews
1

Received a defective product (a clutch kit) and they would not refund the purchase after I discovered it was defective....

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1

same as all other complains.It takes at least a week for them to ship anything (if u are a lucky one)They dont tell u...

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1

Bought a tire off Amazon.com. Product was on special. Automatically chose the size and re-read the ad. Re-checked the...

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1

my complaint is the same as the others no this site. I wish I would have seen this before I ordered from Partszilla. ...

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Bike Bandit and Partzilla Latest Reviews

Recent published reviews
1

Like so many other posts on this list I ordered parts, BikeBandit took my money, no parts have been shipped and I get...

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3

Call countless times no response to calls ridiculous hold times, no customer service line that will pick up. Tried to...

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1

RevZilla got my fairings/other parts quicker than Bikebandit has during this Cornovirus pandemic. RevZilla knew what the...

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1.8

I have ordered from Partzilla a few times but now it's worse than ever. The part page says 3-4 days out before...

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Bike Bandit and Partzilla Products and Services

Most reviewed product and services
  • Bike Bandit Shipping Service (30 reviews)
  • Bike Bandit Customer Care (16 reviews)
  • Partzilla Shipping Service (42 reviews)
  • Partzilla Customer Care (10 reviews)
  • Partzilla Website (6 reviews)