PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bigstub and Ticketmaster as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bigstub
Ticketmaster

Bigstub and Ticketmaster Overview

Total reviews 52 384
Company responses 0 0
Issues resolved 0 3

Bigstub and Ticketmaster Consumer Ratings

Rank
38 out of 205 in Tickets category
12 out of 205 in Tickets category
Website
31 in category
No votes
Customer service
18 in category
No votes
Diversity of Products or Services
35 in category
No votes
Price Affordability
34 in category
No votes

Bigstub and Ticketmaster Rating Details

Website
1.4 (18 reviews)
No votes
Reviewer's quote

...I called customer service to complain; they didn't do anything (even talking to a manager), but transferred me for a $25 rebate, which turned out just to be an offer to sign up for a rewards program that was already on their website and the ticket receipt. DON'T USE BIGSTUB!!!!!..

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So I on 8/23/20 went on Ticketmasters website to look at any concerts that might be of interest (not that we are able to go these days anyway) and while on my account find out that I no longer have the Kenny Chesney tickets that they were refunded. The refund went to my friends card that was used...

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Customer service
1.2 (17 reviews)
No votes
Reviewer's quote

...they would not scan at the gate so the staff pointed us towards a customer service booth where the very informative and helpful young lady behind the window proceeded to look up the tickets and asked if my name was phillip…. I don't even know a phillip……...

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...They make it impossible for you to get through to Customer Service. I contacted American Express. Faxed them ALL the supporting documentation...

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Diversity of Products or Services
1.2 (16 reviews)
No votes
Reviewer's quote

My wife bought 4 tickets to the Michael Buble concert at Talking Stick resort for 3/29/2019 back in November. The tickets still haven't been delivered - and now, their rep is saying that the "venue won't release the tickets until tonight" right before the show. The venue, however, says that this is...

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...I spoke to customer services this evening and was told there was nothing they can do - it is all in the T&Cs. I was given my giftcard (with a value of £75) as a leaving present which is apparently now null and void. Make your own mind up...

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Price Affordability
1.2 (16 reviews)
No votes
Reviewer's quote

...There is a tkt in VIP South for same price. We will give you $35 for your trouble. We make no money off this deal...

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Anyone who is a swifter will know that after being on International hold for 3hrs in a virtual queue, she finds out Ticketmaster have bumped the prices through the roof and the tickets are now too expensive. Excuse me??? That doesn’t include all the *** that buy tickets with absolutely zero...

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Bigstub and Ticketmaster Pros and Cons

Pros
No votes
  • Convenience of purchasing
  • No pros to doing business with ticketmaster
  • Going to concerts and having access to map view of tickets
Cons
  • Customer service
  • Consumer fraud
  • Second party resell hosing i got on 2 tickets
  • Customer service
  • Poor or limited customer service
  • Shifting blame

Bigstub and Ticketmaster Most Positive Reviews

Top rated reviews
No votes
5

Purchased Country Mega ticket in January (2015) for my daughter’s birthday. Ticketmaster collected my funds for the...

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No votes
5

Hi,
My name is YANG SHU YAN and I am from China, and I have a big problem.
I'm afraid that the security information of my...

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Bigstub and Ticketmaster Most Critical Reviews

Lowest rated reviews
1

When I ordered my tickets I specifically ordered Floor table section. when my tickets arrive in the mail they are floor...

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1

I called to ask about a refund and was promptly hung up on when I asked for a supervisor. I call back and get...

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1

I ordered tickets. I received an email that my purchase was processed. They took the money from my account. They neve...

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1

My wife was purchasing a ticket for the Seattle Seahawks/Green Bay Packers game and faced deceptive marketing.
• On th...

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Bigstub and Ticketmaster Latest Reviews

Recent published reviews
1

My wife bought 4 tickets to the Michael Buble concert at Talking Stick resort for 3/29/2019 back in November. The...

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1

I purchased Rolling Stones Tickets last October for Louisville, Ky Cardinal Stadium. The concert has been canceled 3...

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No votes

I purchased 8 tickets. the tickets were not scannable at the concert! I was told to take a photo of each ticket. I did 2...

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2.1

Waiting forever to receive a refund

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Bigstub and Ticketmaster Products and Services

Most reviewed product and services
  • Bigstub Concert Ticket (10 reviews)
  • Bigstub Sport Ticket (1 review)
  • Bigstub Final Four Basketball Ticket (1 review)
  • Ticketmaster Concert Ticket (63 reviews)
  • Ticketmaster Customer Care (31 reviews)
  • Ticketmaster Event Ticket (19 reviews)