PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tire Discounters and Big O Tires as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tire Discounters

Tire Discounters

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Tire Discounters
Big O Tires

Tire Discounters and Big O Tires Overview

Total reviews
217
336
Company responses
106
0
Issues resolved
3
6

Big O Tires was first mentioned on PissedConsumer on Nov 14, 2007 and since then this brand received 336 reviews. It is 119 reviews more than Tire Discounters received since Sep 7, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Big O Tires customer support team than with Tire Discounters customer service.

Tire Discounters and Big O Tires Consumer Ratings

Rank
125 out of 2659 in Service Centers and Repairs category
243 out of 2659 in Service Centers and Repairs category
Customer service
199 in category
190 in category
Staff
192 in category
184 in category
Value for money
168 in category
183 in category

According to consumer ratings and reviews, Tire Discounters ranks 118 points higher in the Service Centers and Repairs category than Big O Tires. People gave Tire Discounters 1.4 stars for Customer service criterion in Service Centers and Repairs category and it is 416 points higher than the worst rated brand in this category. At the same time, Big O Tires was rated 1.5 stars for Customer service criterion in this category and it is 425 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Big O Tires has a higher rating than Big O Tires. Regarding Value for money criterion, consumers gave Tire Discounters 1.7 stars and it is 73% greater than other in category. Big O Tires however was rated 1.6 stars and it is 70% greater than other in category.

Tire Discounters and Big O Tires Rating Details

Customer service
1.4 (117 reviews)
1.5 (111 reviews)
Reviewer's quote

Excellent customer service and quality work!..

PissedConsumer1713318

Dropped off my van at 9am for 1 tire repair. Van still not ready at 330pmWill never come back to this *** shop

Anthony P
Staff
1.6 (113 reviews)
1.6 (105 reviews)
Reviewer's quote

Tire discounters on colerain staff members are very pleasant and they got me in and out the door quickly..

Timo

...No help from the staff. I would recommend staying away from this place. Go to a dealer...

PissedConsumer1616190
Value for money
1.7 (103 reviews)
1.6 (92 reviews)
Reviewer's quote

Very disappointed i made a 4 wheel alignment 30 min ago in Tire Discounter store # 035 Brand pikeadress 4414 brandt pike dayton ohio 45403but they made a very poor not professional or technician job ..can't believed i paid $117 usd for this Poor job .. you can see the pictures and video .. i call...

Demaris

Avoid Big O Tires @ 13645 Northdale Blvd, Rogers MN 55374! #023019Especially avoid "Manager" ScottEmployees- Chandler Hanover, KaitlynTerrible experience!Terrible Customer Service and complete lack of understanding of the issue!Zero empathy or motivation to assist resolving customer issue!We...

Brett A

Tire Discounters and Big O Tires Pros and Cons

Pros
  • Closeness to my home
  • Clean
  • It used to be good
  • Kind people
  • Steal
  • Receptionist was nice
Cons
  • Whole service
  • Being cheated out of money
  • Failing to inform the consumer of important warranty info
  • Lack of safety they provided and caring
  • Bad customer service
  • Poor customer service

Tire Discounters and Big O Tires Most Positive Reviews

Top rated reviews
5

Today I got my oil changed and both my front and back brakes changed in less then a hour. The manger Bill was extremely...

5

I reay enjoy coming to big o tires in american fork, always honest and friendly workers.

Tire Discounters and Big O Tires Most Critical Reviews

Lowest rated reviews
1

Tire Discounters unaligned my tires I bought from them 4 months ago when I wouldn't allow them to fix my brakes and...

1

I took my tuck in to the Big O at 11251 Bridgeport Richmond BC to have my brakes ready for fall/winter, new pads new ro...

Tire Discounters and Big O Tires Latest Reviews

Recent published reviews
5

Excellent customer service and quality work!

Read all 217 reviews
1

One of the employees Abel hit my car and act like he did not, when I was standing there looking at him doing it. They ha...

Read all 336 reviews

Tire Discounters and Big O Tires Products and Services

Most reviewed product and services
  • Tire Discounters Customer Care (21 reviews)
  • Tire Discounters Car Repair (17 reviews)
  • Tire Discounters Tire Replacement (15 reviews)
  • Big O Tires Oil Change (35 reviews)
  • Big O Tires Repair (25 reviews)
  • Big O Tires Customer Care (16 reviews)