PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Big O Tires and Tire Discounters as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tire Discounters

Tire Discounters

Has verified representatives
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Big O Tires
Tire Discounters

Big O Tires and Tire Discounters Overview

Total reviews
347
221
Company responses
0
109
Issues resolved
6
3

Big O Tires was first mentioned on PissedConsumer on Nov 14, 2007 and since then this brand received 347 reviews. It is 126 reviews more than Tire Discounters received since Sep 7, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Big O Tires customer support team than with Tire Discounters customer service.

Big O Tires and Tire Discounters Consumer Ratings

Rank
242 out of 2412 in Service Centers and Repairs category
127 out of 2412 in Service Centers and Repairs category
Customer service
200 in category
204 in category
Staff
186 in category
193 in category
Product or Service Quality
167 in category
168 in category

According to consumer ratings and reviews, Tire Discounters ranks 115 points higher in the Service Centers and Repairs category than Big O Tires. People gave Big O Tires 1.4 stars for Customer service criterion in Service Centers and Repairs category and it is 423 points higher than the worst rated brand in this category. At the same time, Tire Discounters was rated 1.4 stars for Customer service criterion in this category and it is 419 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Tire Discounters has a higher rating than Tire Discounters. Regarding Product or Service Quality criterion, consumers gave Big O Tires 1.6 stars and it is 73% greater than other in category. Tire Discounters however was rated 1.6 stars and it is 73% greater than other in category.

Big O Tires and Tire Discounters Rating Details

Customer service
1.4 (118 reviews)
1.4 (120 reviews)
Reviewer's quote

...Terrible customer service. Will let you drive out their garage with low tires after spending 388 dollars on a repair. They don’t care about your safety...

PissedConsumer1613469

Excellent customer service and quality work!..

PissedConsumer1713318
Staff
1.6 (110 reviews)
1.6 (116 reviews)
Reviewer's quote

...No help from the staff. I would recommend staying away from this place. Go to a dealer...

PissedConsumer1616190

Tire discounters on colerain staff members are very pleasant and they got me in and out the door quickly..

Timo
Product or Service Quality
1.6 (110 reviews)
1.6 (105 reviews)
Reviewer's quote

...never due business with this piece of *** company again I am very displaced customer and this is horrible service..

Margurette

...My service was free, because of a warranty. They knew my service was free so they put me on a back burner. This happen here before, my time is just as important as anyone else...

Jeffory

Big O Tires and Tire Discounters Pros and Cons

Pros
  • Kind people
  • Job offered as promised
  • Cheat
  • Closeness to my home
  • It used to be good
  • Clean
Cons
  • Lack of safety they provided and caring
  • Bad customer service
  • Poor customer service
  • Whole service
  • Being cheated out of money
  • Bad customer service

Big O Tires and Tire Discounters Most Positive Reviews

Top rated reviews
5

I reay enjoy coming to big o tires in american fork, always honest and friendly workers.

5

Today I got my oil changed and both my front and back brakes changed in less then a hour. The manger Bill was extremely...

Big O Tires and Tire Discounters Most Critical Reviews

Lowest rated reviews
1

I took my tuck in to the Big O at 11251 Bridgeport Richmond BC to have my brakes ready for fall/winter, new pads new ro...

1

Tire Discounters unaligned my tires I bought from them 4 months ago when I wouldn't allow them to fix my brakes and...

Big O Tires and Tire Discounters Latest Reviews

Recent published reviews
1

I will.never due business with this piece of *** company again I am very displaced customer and this is horrible service

Read all 347 reviews

Call back asap. Tires are awful.

Read all 221 reviews

Big O Tires and Tire Discounters Products and Services

Most reviewed product and services
  • Big O Tires Oil Change (37 reviews)
  • Big O Tires Repair (25 reviews)
  • Big O Tires Customer Care (17 reviews)
  • Tire Discounters Customer Care (22 reviews)
  • Tire Discounters Car Repair (17 reviews)
  • Tire Discounters Tire Replacement (15 reviews)