PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Midas and Big O Tires as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Midas
Big O Tires

Midas and Big O Tires Overview

Total reviews
650
349
Company responses
0
0
Issues resolved
4
6

Midas was first mentioned on PissedConsumer on Dec 13, 2007 and since then this brand received 650 reviews. It is 301 reviews more than Big O Tires received since Nov 14, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Big O Tires customer support team than with Midas customer service.

Midas and Big O Tires Consumer Ratings

Rank
241 out of 2414 in Service Centers and Repairs category
242 out of 2414 in Service Centers and Repairs category
Customer service
182 in category
200 in category
Staff
196 in category
186 in category
Price Affordability
235 in category
214 in category

According to consumer ratings and reviews, Midas ranks 1 points higher in the Service Centers and Repairs category than Big O Tires. People gave Midas 1.5 stars for Customer service criterion in Service Centers and Repairs category and it is 440 points higher than the worst rated brand in this category. At the same time, Big O Tires was rated 1.4 stars for Customer service criterion in this category and it is 422 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Big O Tires has a higher rating than Big O Tires. Regarding Price Affordability criterion, consumers gave Midas 1.7 stars and it is 62% greater than other in category. Big O Tires however was rated 1.9 stars and it is 66% greater than other in category.

Midas and Big O Tires Rating Details

Customer service
1.5 (222 reviews)
1.4 (119 reviews)
Reviewer's quote

...He would never take me in- side the office with his workers or customers. After, the test was completed the employee behind the tells the charge is $113. 41...

Reino

...Terrible customer service. Will let you drive out their garage with low tires after spending 388 dollars on a repair. They don’t care about your safety...

PissedConsumer1613469
Staff
1.6 (214 reviews)
1.6 (111 reviews)
Reviewer's quote

The staff were friendly. What I went there for was a simple oil change. It's been over a year or so and they are charging labor fees...

PissedConsumer1667757

...No help from the staff. I would recommend staying away from this place. Go to a dealer...

PissedConsumer1616190
Price Affordability
1.7 (198 reviews)
1.9 (97 reviews)
Reviewer's quote

Saturday August 10th I was quoted a price of $2300 by the manager Joe for the replacement of a starter and turbo pipe. He decreased my price to $1,400 because I was a loyal customer and said he was giving me a manager discount. I was told I could pay in installments and filled out an application...

Yvette M

...Pontiac Catalina needed new tires, contacted Darren Dayton via phone, at south southern ave store in Mesa Az, explained all options thoroughly and quoted me price and they did exactly what they promised. I then needed tires for my Montaro sport, Darren took care of that too. I have been buying tires mostly from...

Jerry P

Midas and Big O Tires Pros and Cons

Pros
  • Location
  • People and service
  • Convenience
  • Kind people
  • Steal
  • Receptionist was nice
Cons
  • Customer service
  • Quality
  • Overcharging
  • Lack of safety they provided and caring
  • Bad customer service
  • Poor customer service

Midas and Big O Tires Most Positive Reviews

Top rated reviews
5

Midas off of Los Osos in OC california rocks, went in for brake job on a Bmw 535i, they were great! Fixed my issues,...

5

I reay enjoy coming to big o tires in american fork, always honest and friendly workers.

Midas and Big O Tires Most Critical Reviews

Lowest rated reviews
1

I took my car their for a dash light they never fixed the problem and really had no clue what they were talking about....

1

I took my tuck in to the Big O at 11251 Bridgeport Richmond BC to have my brakes ready for fall/winter, new pads new ro...

Midas and Big O Tires Latest Reviews

Recent published reviews
1

I received different tires than the ones I reserved online! I confirmed the availability of the tires with the manager...

Read all 650 reviews

Today. Jan 23 -2020. I called big o in Delta co to get a price quote with me supplying my own parts. I went to the...

Read all 349 reviews

Midas and Big O Tires Products and Services

Most reviewed product and services
  • Midas Oil Change (118 reviews)
  • Midas Car Repair (82 reviews)
  • Midas Repair (60 reviews)
  • Big O Tires Oil Change (37 reviews)
  • Big O Tires Repair (26 reviews)
  • Big O Tires Customer Care (17 reviews)