PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Big O Tires and Midas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Big O Tires
Midas

Big O Tires and Midas Overview

Total reviews
349
649
Company responses
0
0
Issues resolved
6
4

Midas was first mentioned on PissedConsumer on Dec 13, 2007 and since then this brand received 649 reviews. It is 300 reviews more than Big O Tires received since Nov 14, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Big O Tires customer support team than with Midas customer service.

Big O Tires and Midas Consumer Ratings

Rank
242 out of 2414 in Service Centers and Repairs category
241 out of 2414 in Service Centers and Repairs category
Customer service
200 in category
182 in category
Staff
186 in category
196 in category
Product or Service Quality
166 in category
186 in category

According to consumer ratings and reviews, Midas ranks 1 points higher in the Service Centers and Repairs category than Big O Tires. People gave Big O Tires 1.4 stars for Customer service criterion in Service Centers and Repairs category and it is 422 points higher than the worst rated brand in this category. At the same time, Midas was rated 1.5 stars for Customer service criterion in this category and it is 440 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Midas has a higher rating than Midas. Regarding Product or Service Quality criterion, consumers gave Big O Tires 1.6 stars and it is 73% greater than other in category. Midas however was rated 1.5 stars and it is 70% greater than other in category.

Big O Tires and Midas Rating Details

Customer service
1.4 (119 reviews)
1.5 (221 reviews)
Reviewer's quote

...Terrible customer service. Will let you drive out their garage with low tires after spending 388 dollars on a repair. They don’t care about your safety...

PissedConsumer1613469

...He would never take me in- side the office with his workers or customers. After, the test was completed the employee behind the tells the charge is $113. 41...

Reino
Staff
1.6 (111 reviews)
1.6 (213 reviews)
Reviewer's quote

...No help from the staff. I would recommend staying away from this place. Go to a dealer...

PissedConsumer1616190

The staff were friendly. What I went there for was a simple oil change. It's been over a year or so and they are charging labor fees...

PissedConsumer1667757
Product or Service Quality
1.6 (110 reviews)
1.5 (195 reviews)
Reviewer's quote

...never due business with this piece of *** company again I am very displaced customer and this is horrible service..

Margurette

...Prior top this service the car drove flawless. Picked up my vehicle, drove local and noticed no issues until I got on the highway. Over 60mph the car shook like there was a balance issue or loose lug nuts...

George P

Big O Tires and Midas Pros and Cons

Pros
  • Kind people
  • Steal
  • Receptionist was nice
  • Location
  • People and service
  • Convenience
Cons
  • Lack of safety they provided and caring
  • Bad customer service
  • Poor customer service
  • Customer service
  • Quality
  • Overcharging

Big O Tires and Midas Most Positive Reviews

Top rated reviews
5

I reay enjoy coming to big o tires in american fork, always honest and friendly workers.

5

Midas off of Los Osos in OC california rocks, went in for brake job on a Bmw 535i, they were great! Fixed my issues,...

Big O Tires and Midas Most Critical Reviews

Lowest rated reviews
1

I took my tuck in to the Big O at 11251 Bridgeport Richmond BC to have my brakes ready for fall/winter, new pads new ro...

1

I took my car their for a dash light they never fixed the problem and really had no clue what they were talking about....

Big O Tires and Midas Latest Reviews

Recent published reviews

Today. Jan 23 -2020. I called big o in Delta co to get a price quote with me supplying my own parts. I went to the...

Read all 349 reviews
1

I have been without transportation off and on for at least 2 months and no one has tried to compensate or help me with...

Read all 649 reviews

Big O Tires and Midas Products and Services

Most reviewed product and services
  • Big O Tires Oil Change (37 reviews)
  • Big O Tires Repair (26 reviews)
  • Big O Tires Customer Care (17 reviews)
  • Midas Oil Change (118 reviews)
  • Midas Car Repair (82 reviews)
  • Midas Repair (60 reviews)