PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Michelin North America and Big O Tires as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Michelin North America
Big O Tires

Michelin North America and Big O Tires Overview

Total reviews
127
376
Company responses
0
0
Issues resolved
2
6

Michelin North America and Big O Tires Consumer Ratings

Rank
94 out of 409 in Auto Parts and Accessories category
259 out of 1716 in Service Centers and Repairs category
Product or Service Quality
79 in category
174 in category
Value for money
95 in category
193 in category
Exchange, Refund and Cancellation Policy
53 in category
151 in category
Price Affordability
117 in category
224 in category

Michelin North America and Big O Tires Rating Details

Product or Service Quality
1.5 (46 reviews)
1.5 (124 reviews)
Reviewer's quote

... one and the rest are close! Roosevelt keeps telling us they need to be close to bald before they can do something thats a load b/s thats a dangerous customer service remark. Im not trusting my daughters life on these sorry tires waiting on Michelin or Roosevelt to replaces them....

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We decided not to replace the battery, and I would come and pick up my car to take it elsewhere for alternator since Big O does not perform this service. At 1758, I arrived to get my car and as soon as I put the key in I got a low coolant warning. I got out of the car and noticed coolant all over...

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Value for money
1.6 (38 reviews)
1.5 (111 reviews)
Reviewer's quote

...00 they have delayed, delayed and delayed the payment nothing but excuses , but no action to try to resolve the issue and try and correct the problem Simple solution for the future - Neve buy Michelin Tires not worth the money and the company does not care about customer service..

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...how they under quoted me on price, and they had to wrong part in but he was going to modify the studs and save the bearings, in turn this was “saving me money. So I should be happy,” which at this point I was livid his whole attitude and demeanor was very degrading to me as a woman. Why was he in my face in the first place? He was not doing any work on my car in the first place, and HE was the one that quoted me in the first...

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Exchange, Refund and Cancellation Policy
1.6 (34 reviews)
1.4 (83 reviews)
Reviewer's quote

...So I expect a reply on this matter urgently! I am sending you a copy of my receipt so you can send me my refund on this tire. Thank you!..

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I told him we didn't want the alignment and he told me they can't guarantee the tires and it is company policy. I asked him about the other cost, The salesman said that we needed to replace all the valve stim air monitors. Again I told him that we didn't want the new air monitors, he told me that...

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Price Affordability
1.9 (32 reviews)
1.8 (108 reviews)
Reviewer's quote

military mama I also work with the public I will make sure everyone knows about the high price of theses tires the lies I was told and the customer care I did not receive . 252 469 4145 Theses tores did not live uo to the standards that i would have expect feom a company like this. I am...

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...Pontiac Catalina needed new tires, contacted Darren Dayton via phone, at south southern ave store in Mesa Az, explained all options thoroughly and quoted me price and they did exactly what they promised. I then needed tires for my Montaro sport, Darren took care of that too. I have been buying tires mostly from...

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Michelin North America and Big O Tires Pros and Cons

Pros
  • Low noise
  • Ride
  • Reputation for excellent tires
  • Kind people
  • Steal
  • No pros
Cons
  • Weak sidewall construction and quality
  • Tires fell apart
  • Michelin refused to honnor warranty
  • Bad customer service
  • Lack of safety they provided and caring
  • Ripoffed

Michelin North America and Big O Tires Most Positive Reviews

Top rated reviews
5

Had to replace tire after 40 days due to nail in tire. Should distributor prorate the price on tire?

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5

I reay enjoy coming to big o tires in american fork, always honest and friendly workers.

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4.3

Bought 4 new Michelin tires which within a few hundred miles had sidewalls turn ugly brown color. I called Michelin...

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5

I bought brand new tires from big o last year , every two weeks they were low air after a dozen trips to get it fixed...

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Michelin North America and Big O Tires Most Critical Reviews

Lowest rated reviews
1

2013 equinox latitude tour hp 27k mile bald rotated every 5k wtf

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1

I took my tuck in to the Big O at 11251 Bridgeport Richmond BC to have my brakes ready for fall/winter, new pads new ro...

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1

DON’T BUY MICHELIN TIRES

In the last eight years, I've purchased six (6) sets of new Michelin tires from Discount Tire...

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1

I went for an oil change and tire rotation to the S. Phoenix location. When the vehicle was completed and presented to...

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Michelin North America and Big O Tires Latest Reviews

Recent published reviews
2.7

Bought 4 tires from Roosevelt tire in Gastonia North Carolina 50,000 mile tire only 27,000 on them and wear bar is even...

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1.3

After having my oil changed at Big O tires in Roseville, I noticed that they over filled my engine with oil. When...

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3

Transferred. Left message, name, and phone

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1

I took my 2012 Nissan Juke into the Bountiful, UT for an oil change in May, 2020. I was charged $75.00 for an oil...

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Michelin North America and Big O Tires Products and Services

Most reviewed product and services
  • Michelin North America Tires (77 reviews)
  • Michelin North America Primacy Mxv4 Tires (6 reviews)
  • Michelin North America Defender 73391 Tires (4 reviews)
  • Big O Tires Oil Change (39 reviews)
  • Big O Tires Repair (28 reviews)
  • Big O Tires Customer Care (20 reviews)