PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Les Schwab Tire Centers and Big O Tires as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Les Schwab Tire Centers
Big O Tires

Les Schwab Tire Centers and Big O Tires Overview

Total reviews 701 388
Company responses 0 0
Issues resolved 4 6

Les Schwab Tire Centers and Big O Tires Consumer Ratings

Rank
194 out of 1748 in Service Centers and Repairs category
263 out of 1748 in Service Centers and Repairs category
Customer service
149 in category
No votes
Product or Service Quality
143 in category
No votes
Price Affordability
160 in category
No votes
Value for money
142 in category
No votes

Les Schwab Tire Centers and Big O Tires Rating Details

Customer service
1.7 (152 reviews)
No votes
Reviewer's quote

...I was happy with the customer service and the mechanic for his speedy repair. I’m not sure if this was an over site or what. A catastrophic event could of occurred and thank God it didn’t...

Read full review

...How i got treated very bad customer service badly. They called me back about 1:42pm. The service light was still was on, Check light was on, Check engine light never got turn off...

Read full review
Product or Service Quality
1.7 (121 reviews)
No votes
Reviewer's quote

...I didn't think this kind of service still existed..

Read full review

We decided not to replace the battery, and I would come and pick up my car to take it elsewhere for alternator since Big O does not perform this service. At 1758, I arrived to get my car and as soon as I put the key in I got a low coolant warning. I got out of the car and noticed coolant all over...

Read full review
Price Affordability
2.1 (116 reviews)
No votes
Reviewer's quote

...They gave me only 120 and said i had to pay half the price of a tire cash. Ok, whatever. I paid half and went on my merry way feeling like I had actually opened an account of value, and i would reap many benefits (my other account was a jewelry store with a credit line of 400)...

Read full review

...I was given a price on tires after I questioned the almost 700. 00 price for tires that were Mounted, balanced and installed 1) 111. 00 each 2) had a buy three get one free Simple math tells me the install is at close to 400...

Read full review
Value for money
1.9 (109 reviews)
No votes
Reviewer's quote

I gave a review to the Aberdeen store I went as well as the main office and at the main office I told them that to make this better was to give me back my money for their mistake (I highly doubt this). These were installed two years ago. I think they forgot to torque the bolts down and other time...

Read full review

...how they under quoted me on price, and they had to wrong part in but he was going to modify the studs and save the bearings, in turn this was “saving me money. So I should be happy,” which at this point I was livid his whole attitude and demeanor was very degrading to me as a woman. Why was he in my face in the first place? He was not doing any work on my car in the first place, and HE was the one that quoted me in the first...

Read full review

Les Schwab Tire Centers and Big O Tires Pros and Cons

Pros
  • Location
  • Polite employees
  • Toyo tire
  • No pros
  • Kind people
  • All cons
Cons
  • Poor customer service
  • Unwillingness to make things right
  • Being lied to and mislead
  • Bad customer service
  • Lack of safety they provided and caring
  • Trying to sell me stuff my vechicle does not need

Les Schwab Tire Centers and Big O Tires Most Positive Reviews

Top rated reviews
5

My 2002 ford expedition started leaking oil, So I took it to les swab and they told me the oil pan gasket was leaking an...

Read full review
5

I reay enjoy coming to big o tires in american fork, always honest and friendly workers.

Read full review
5

If you're going to make us wait over an hour please bring back the comfortable sofas back.

Read full review
5

I bought brand new tires from big o last year , every two weeks they were low air after a dozen trips to get it fixed...

Read full review

Les Schwab Tire Centers and Big O Tires Most Critical Reviews

Lowest rated reviews
1

In July of 2014, I went to Schwab and talked to Nate the manager, I was trying to decide between buying new wheels or...

Read full review
1

I took my tuck in to the Big O at 11251 Bridgeport Richmond BC to have my brakes ready for fall/winter, new pads new ro...

Read full review
1

My fiance went to les schwab in east bremerton and they started to take his tires and rims off only to find he needed...

Read full review
1

I went for an oil change and tire rotation to the S. Phoenix location. When the vehicle was completed and presented to...

Read full review

Les Schwab Tire Centers and Big O Tires Latest Reviews

Recent published reviews
5

They checked my alignment and repaired a leaky tire in 20 minutes and no charge. I didn't think this kind of service...

Read full review
No votes

10/04/20 came in for oil change and tpms (put new sensor on tire); I asked for diagnostic test; they said they only need...

Read full review
3.3

Hello my name is Danny Nausha, my family and I were on a road trip and broke down near Hebert, UT. I took my truck to yo...

Read full review
1.4

Took my Jeep in for work and when I got it back I was told I needed a new engine. Engine doesnt seem to have an issue...

Read full review

Les Schwab Tire Centers and Big O Tires Products and Services

Most reviewed product and services
  • Les Schwab Tire Centers Manager (63 reviews)
  • Les Schwab Tire Centers Repair (53 reviews)
  • Les Schwab Tire Centers Car Repair (20 reviews)
  • Big O Tires Oil Change (39 reviews)
  • Big O Tires Repair (29 reviews)
  • Big O Tires Tires (15 reviews)