PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Big O Tires and Les Schwab Tire Centers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Big O Tires
Les Schwab Tire Centers

Big O Tires and Les Schwab Tire Centers Overview

Total reviews
366
693
Company responses
0
0
Issues resolved
6
4

Big O Tires and Les Schwab Tire Centers Consumer Ratings

Rank
257 out of 1730 in Service Centers and Repairs category
187 out of 1730 in Service Centers and Repairs category
Customer service
210 in category
163 in category
Product or Service Quality
170 in category
144 in category
Value for money
183 in category
144 in category
Price Affordability
220 in category
161 in category

Big O Tires and Les Schwab Tire Centers Rating Details

Customer service
1.4 (129 reviews)
1.7 (148 reviews)
Reviewer's quote

...Terrible customer service. Will let you drive out their garage with low tires after spending 388 dollars on a repair. They don’t care about your safety...

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...Professional?? Not even close!! This place is awful for customer service now and desperately needs changes in management and front staff!..

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Product or Service Quality
1.6 (120 reviews)
1.7 (117 reviews)
Reviewer's quote

...This Manager or front desk service guy told me I need to pay over $70 with a $20 off coupon. I told him I been coming to this location for years and its on record and I have been getting the same oil changed from you with the same oil. He said I need Dexos1...

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To me, this goes above and beyond good service. This company builds relationships that make you want to go back (which we will) and buy tires. They are honest and trustworthy and we have done business with both the Puyallup division and the Shelton division and found both to be VERY customer...

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Value for money
1.5 (106 reviews)
1.9 (105 reviews)
Reviewer's quote

...how they under quoted me on price, and they had to wrong part in but he was going to modify the studs and save the bearings, in turn this was “saving me money. So I should be happy,” which at this point I was livid his whole attitude and demeanor was very degrading to me as a woman. Why was he in my face in the first place? He was not doing any work on my car in the first place, and HE was the one that quoted me in the first...

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I paid half and went on my merry way feeling like I had actually opened an account of value, and i would reap many benefits (my other account was a jewelry store with a credit line of 400). But 120 is a Pretty *** low credit line. It ended up hurting more than helping me for a long time, right at...

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Price Affordability
1.8 (105 reviews)
2 (112 reviews)
Reviewer's quote

...I spoke with the sales man and he came up with a price of over $1000. 00. I asked him how he came about that price...

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Got two different quotes that were ridiculous for the work requested, call another Les Schwab in another town close by, the were less than half the price and said they'd dispose of my old tires free, I got the name of the fellow I talked to and and said I was coming in to get quote printed out and...

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Big O Tires and Les Schwab Tire Centers Pros and Cons

Pros
  • Kind people
  • Steal
  • Receptionist was nice
  • Location
  • Polite employees
  • Popcorn
Cons
  • Lack of safety they provided and caring
  • Bad customer service
  • Ripoffed
  • Poor customer service
  • Unwillingness to make things right
  • Poor management

Big O Tires and Les Schwab Tire Centers Most Positive Reviews

Top rated reviews
5

I reay enjoy coming to big o tires in american fork, always honest and friendly workers.

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5

My 2002 ford expedition started leaking oil, So I took it to les swab and they told me the oil pan gasket was leaking an...

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5

I bought brand new tires from big o last year , every two weeks they were low air after a dozen trips to get it fixed...

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5

If you're going to make us wait over an hour please bring back the comfortable sofas back.

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Big O Tires and Les Schwab Tire Centers Most Critical Reviews

Lowest rated reviews
1

I took my tuck in to the Big O at 11251 Bridgeport Richmond BC to have my brakes ready for fall/winter, new pads new ro...

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1

In July of 2014, I went to Schwab and talked to Nate the manager, I was trying to decide between buying new wheels or...

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1

I went for an oil change and tire rotation to the S. Phoenix location. When the vehicle was completed and presented to...

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1

My fiance went to les schwab in east bremerton and they started to take his tires and rims off only to find he needed...

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Big O Tires and Les Schwab Tire Centers Latest Reviews

Recent published reviews
No votes

Had purchased new tires from Big O in Cottonwood, Heights, Utah. Upon entering store none of the employees had face...

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No votes

My bank account had a total of $1247.00 taken out by les schwab. I haven't had any work done .it was paid though the...

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No votes

Big O on 4546 S 900 E, Salt Lake City, UT 84117. Came in for repairs, saw all the customers wearing mask but none of...

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No votes

The assistant manager at the south Salem store has resolved our situation. AWESOME~

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Big O Tires and Les Schwab Tire Centers Products and Services

Most reviewed product and services
  • Big O Tires Oil Change (38 reviews)
  • Big O Tires Repair (27 reviews)
  • Big O Tires Customer Care (19 reviews)
  • Les Schwab Tire Centers Manager (63 reviews)
  • Les Schwab Tire Centers Repair (52 reviews)
  • Les Schwab Tire Centers Customer Care (42 reviews)