PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Big O Tires and Les Schwab Tire Centers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Big O Tires
Les Schwab Tire Centers

Big O Tires and Les Schwab Tire Centers Overview

Total reviews 388 700
Company responses 0 0
Issues resolved 6 4

Big O Tires and Les Schwab Tire Centers Consumer Ratings

Rank
263 out of 1743 in Service Centers and Repairs category
192 out of 1743 in Service Centers and Repairs category
Customer service
205 in category
152 in category
Product or Service Quality
166 in category
147 in category
Value for money
190 in category
147 in category
Price Affordability
225 in category
164 in category

Big O Tires and Les Schwab Tire Centers Rating Details

Customer service
1.4 (142 reviews)
1.7 (152 reviews)
Reviewer's quote

...How i got treated very bad customer service badly. They called me back about 1:42pm. The service light was still was on, Check light was on, Check engine light never got turn off...

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...I was happy with the customer service and the mechanic for his speedy repair. I’m not sure if this was an over site or what. A catastrophic event could of occurred and thank God it didn’t...

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Product or Service Quality
1.6 (129 reviews)
1.7 (121 reviews)
Reviewer's quote

We decided not to replace the battery, and I would come and pick up my car to take it elsewhere for alternator since Big O does not perform this service. At 1758, I arrived to get my car and as soon as I put the key in I got a low coolant warning. I got out of the car and noticed coolant all over...

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I just needed someone to know that after years of great service and great tires this happened to me. I spent 1300 bucks and almost got into a major accident because of the quality of the original repair. My guess is despite having an appointment they didn't get to my car until the end of the...

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Value for money
1.5 (118 reviews)
1.9 (109 reviews)
Reviewer's quote

...how they under quoted me on price, and they had to wrong part in but he was going to modify the studs and save the bearings, in turn this was “saving me money. So I should be happy,” which at this point I was livid his whole attitude and demeanor was very degrading to me as a woman. Why was he in my face in the first place? He was not doing any work on my car in the first place, and HE was the one that quoted me in the first...

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I gave a review to the Aberdeen store I went as well as the main office and at the main office I told them that to make this better was to give me back my money for their mistake (I highly doubt this). These were installed two years ago. I think they forgot to torque the bolts down and other time...

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Price Affordability
1.8 (112 reviews)
2.1 (116 reviews)
Reviewer's quote

...I was given a price on tires after I questioned the almost 700. 00 price for tires that were Mounted, balanced and installed 1) 111. 00 each 2) had a buy three get one free Simple math tells me the install is at close to 400...

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...They gave me only 120 and said i had to pay half the price of a tire cash. Ok, whatever. I paid half and went on my merry way feeling like I had actually opened an account of value, and i would reap many benefits (my other account was a jewelry store with a credit line of 400)...

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Big O Tires and Les Schwab Tire Centers Pros and Cons

Pros
  • No pros
  • Kind people
  • Steal
  • Location
  • Polite employees
  • Toyo tire
Cons
  • Bad customer service
  • Lack of safety they provided and caring
  • Ripoffed
  • Poor customer service
  • Unwillingness to make things right
  • Being lied to and mislead

Big O Tires and Les Schwab Tire Centers Most Positive Reviews

Top rated reviews
5

I reay enjoy coming to big o tires in american fork, always honest and friendly workers.

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5

My 2002 ford expedition started leaking oil, So I took it to les swab and they told me the oil pan gasket was leaking an...

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5

I bought brand new tires from big o last year , every two weeks they were low air after a dozen trips to get it fixed...

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5

If you're going to make us wait over an hour please bring back the comfortable sofas back.

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Big O Tires and Les Schwab Tire Centers Most Critical Reviews

Lowest rated reviews
1

I took my tuck in to the Big O at 11251 Bridgeport Richmond BC to have my brakes ready for fall/winter, new pads new ro...

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1

In July of 2014, I went to Schwab and talked to Nate the manager, I was trying to decide between buying new wheels or...

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1

I went for an oil change and tire rotation to the S. Phoenix location. When the vehicle was completed and presented to...

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1

My fiance went to les schwab in east bremerton and they started to take his tires and rims off only to find he needed...

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Big O Tires and Les Schwab Tire Centers Latest Reviews

Recent published reviews
No votes

After bringing my car back for a Second alignment. When I list big O tires is seemed like something was off So I...

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3.3

Hello my name is Danny Nausha, my family and I were on a road trip and broke down near Hebert, UT. I took my truck to yo...

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1.3

Trinidad colorado, I went by appointment for a front end alignment. Two hours later they took the truck in and returned...

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No votes

I called your Covington WA branch, I do all my own brake work, having an issue bleeding brakes on a 2002 F 250 super...

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Big O Tires and Les Schwab Tire Centers Products and Services

Most reviewed product and services
  • Big O Tires Oil Change (39 reviews)
  • Big O Tires Repair (29 reviews)
  • Big O Tires Customer Care (20 reviews)
  • Les Schwab Tire Centers Manager (63 reviews)
  • Les Schwab Tire Centers Repair (52 reviews)
  • Les Schwab Tire Centers Customer Care (42 reviews)