PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Big O Tires and Jiffy Lube as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Big O Tires
Jiffy Lube

Big O Tires and Jiffy Lube Overview

Total reviews
336
334
Company responses
0
0
Issues resolved
6
0

Big O Tires was first mentioned on PissedConsumer on Nov 14, 2007 and since then this brand received 336 reviews. It is 2 reviews more than Jiffy Lube received since Oct 31, 2007.

Big O Tires and Jiffy Lube Consumer Ratings

Rank
243 out of 2660 in Service Centers and Repairs category
267 out of 2660 in Service Centers and Repairs category
Customer service
189 in category
203 in category
Staff
182 in category
235 in category
Product or Service Quality
157 in category
218 in category

According to consumer ratings and reviews, Big O Tires ranks 24 points higher in the Service Centers and Repairs category than Jiffy Lube. People gave Big O Tires 1.5 stars for Customer service criterion in Service Centers and Repairs category and it is 425 points higher than the worst rated brand in this category. At the same time, Jiffy Lube was rated 1.4 stars for Customer service criterion in this category and it is 411 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Big O Tires has a higher rating than Jiffy Lube. Regarding Product or Service Quality criterion, consumers gave Big O Tires 1.6 stars and it is 74% greater than other in category. Jiffy Lube however was rated 1.2 stars and it is 65% greater than other in category.

Big O Tires and Jiffy Lube Rating Details

Customer service
1.5 (111 reviews)
1.4 (109 reviews)
Reviewer's quote

Dropped off my van at 9am for 1 tire repair. Van still not ready at 330pmWill never come back to this *** shop

Anthony P

...There should be no customers going there and a pissed customer group with a WARNING sign out front! John Logsdon..

PissedConsumer1472083
Staff
1.6 (105 reviews)
1.3 (105 reviews)
Reviewer's quote

...No help from the staff. I would recommend staying away from this place. Go to a dealer...

PissedConsumer1616190

...We are now forced to file an insurance claim due to the incompetence and negligence of the Jiffy Lube staff and Managers. We will never service our cars with this company again!!!!!!!!!!!..

Ricky P
Product or Service Quality
1.6 (104 reviews)
1.2 (90 reviews)
Reviewer's quote

...Terrible customer service. Will let you drive out their garage with low tires after spending 388 dollars on a repair. They don’t care about your safety...

PissedConsumer1613469

I received service there and they did not tighten my lug nuts I lost 5 if them which caused my car to drive terribly. When I called the GM Paul G basically called me a liar and I explained to him that when I went to get my tires in the next day the technician was able to remove the remaining ones...

Elaine M

Big O Tires and Jiffy Lube Pros and Cons

Pros
  • Kind people
  • Steal
  • Receptionist was nice
  • Were nice
  • Fast
  • Convenience of location
Cons
  • Lack of safety they provided and caring
  • Bad customer service
  • Poor customer service
  • Poor workmanship
  • Poor customer service
  • Bad sercvice

Big O Tires and Jiffy Lube Most Positive Reviews

Top rated reviews
5

I reay enjoy coming to big o tires in american fork, always honest and friendly workers.

5

Sharan at the bellevue Location was very helpful

Big O Tires and Jiffy Lube Most Critical Reviews

Lowest rated reviews
1

I took my tuck in to the Big O at 11251 Bridgeport Richmond BC to have my brakes ready for fall/winter, new pads new ro...

1

Took Honda Odyssey to Towson, MD Jiffy Lube for Oil Change. They recommended also Transmission Flush. Even though we...

Big O Tires and Jiffy Lube Latest Reviews

Recent published reviews
1

One of the employees Abel hit my car and act like he did not, when I was standing there looking at him doing it. They ha...

Read all 336 reviews
1

Jiffy Lube in Wichita,Ks 24 yr old daughter took her 2010 Nissan Rogue in for an oil change and service $74.99 for...

Read all 334 reviews

Big O Tires and Jiffy Lube Products and Services

Most reviewed product and services
  • Big O Tires Oil Change (35 reviews)
  • Big O Tires Repair (25 reviews)
  • Big O Tires Customer Care (16 reviews)
  • Jiffy Lube Oil Change (233 reviews)
  • Jiffy Lube Manager (14 reviews)
  • Jiffy Lube Customer Care (13 reviews)