PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Big O Tires and Jiffy Lube as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Big O Tires
Jiffy Lube

Big O Tires and Jiffy Lube Overview

Total reviews
347
336
Company responses
0
0
Issues resolved
6
0

Big O Tires was first mentioned on PissedConsumer on Nov 14, 2007 and since then this brand received 347 reviews. It is 11 reviews more than Jiffy Lube received since Oct 31, 2007.

Big O Tires and Jiffy Lube Consumer Ratings

Rank
242 out of 2413 in Service Centers and Repairs category
268 out of 2413 in Service Centers and Repairs category
Customer service
200 in category
202 in category
Staff
186 in category
236 in category
Product or Service Quality
167 in category
222 in category

According to consumer ratings and reviews, Big O Tires ranks 26 points higher in the Service Centers and Repairs category than Jiffy Lube. People gave Big O Tires 1.4 stars for Customer service criterion in Service Centers and Repairs category and it is 423 points higher than the worst rated brand in this category. At the same time, Jiffy Lube was rated 1.4 stars for Customer service criterion in this category and it is 421 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Big O Tires has a higher rating than Jiffy Lube. Regarding Product or Service Quality criterion, consumers gave Big O Tires 1.6 stars and it is 73% greater than other in category. Jiffy Lube however was rated 1.2 stars and it is 64% greater than other in category.

Big O Tires and Jiffy Lube Rating Details

Customer service
1.4 (118 reviews)
1.4 (110 reviews)
Reviewer's quote

...Terrible customer service. Will let you drive out their garage with low tires after spending 388 dollars on a repair. They don’t care about your safety...

PissedConsumer1613469

...Being in customer service for years I was blown away at the lack of caring by this team. We are now forced to file an insurance claim due to the incompetence and negligence of the Jiffy Lube staff and Managers. We will never service our cars with this company again!!!!!!!!!!!..

Ricky P
Staff
1.6 (110 reviews)
1.3 (106 reviews)
Reviewer's quote

...No help from the staff. I would recommend staying away from this place. Go to a dealer...

PissedConsumer1616190

As soon as I pulled into the parking lot I was overwhelmed by almost the entire staff. I told them I wanted an oil change and they grabbed my keys even before I had a chance to talk to the service manager. When the service manager came out I saw the service crew starting to take parts out of my...

Morrell
Product or Service Quality
1.6 (110 reviews)
1.2 (90 reviews)
Reviewer's quote

...never due business with this piece of *** company again I am very displaced customer and this is horrible service..

Margurette

Jiffy Lube in Wichita,Ks 24 yr old daughter took her 2010 Nissan Rogue in for an oil change and service $74. 99 for standard oil change. Website says $64...

PissedConsumer1725356

Big O Tires and Jiffy Lube Pros and Cons

Pros
  • Kind people
  • Steal
  • Receptionist was nice
  • Convenience of location
  • Were nice
  • Fast
Cons
  • Lack of safety they provided and caring
  • Bad customer service
  • Poor customer service
  • Poor workmanship
  • Poor customer service
  • Bad sercvice

Big O Tires and Jiffy Lube Most Positive Reviews

Top rated reviews
5

I reay enjoy coming to big o tires in american fork, always honest and friendly workers.

5

Sharan at the bellevue Location was very helpful

Big O Tires and Jiffy Lube Most Critical Reviews

Lowest rated reviews
1

I took my tuck in to the Big O at 11251 Bridgeport Richmond BC to have my brakes ready for fall/winter, new pads new ro...

1

Took Honda Odyssey to Towson, MD Jiffy Lube for Oil Change. They recommended also Transmission Flush. Even though we...

Big O Tires and Jiffy Lube Latest Reviews

Recent published reviews
1

I will.never due business with this piece of *** company again I am very displaced customer and this is horrible service

Read all 347 reviews
1.7

I have been coming here for a very long time. I went to get the oi changed in my suv today and was told that my wiper...

Read all 336 reviews

Big O Tires and Jiffy Lube Products and Services

Most reviewed product and services
  • Big O Tires Oil Change (37 reviews)
  • Big O Tires Repair (25 reviews)
  • Big O Tires Customer Care (17 reviews)
  • Jiffy Lube Oil Change (235 reviews)
  • Jiffy Lube Manager (14 reviews)
  • Jiffy Lube Customer Care (13 reviews)