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Firestone Tires
Big O Tires

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Firestone Tires

Firestone Tires

1.5
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 69 TOTAL REVIEWS
Rank
83 out of 534
in Auto Parts and Accessories category
Rating Details
Product or Service Quality
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    7
  • SUCCESSFUL
    14%
  • AVG CALL DURATION
    00:48
  • ISSUES RESOLVED
    50%
Top Products and Services
1.6
42 reviews
1
4 reviews
No votes
2 reviews
Big O Tires

Big O Tires

1.6
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 334 TOTAL REVIEWS
Rank
243 out of 2656
in Service Centers and Repairs category
Rating Details
Product or Service Quality
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    277
  • SUCCESSFUL
    48%
  • AVG CALL DURATION
    04:07
  • ISSUES RESOLVED
    3%
Top Products and Services
1.3
35 reviews
1.6
25 reviews
2.1
14 reviews

How would you compare Firestone Tires vs Big O Tires?

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Anonymous
#1751600
Customer service
Firestone and Big O Tires are one in the same.
Product or Service Quality
I would say equal here as well.
I have something else to compare
Much like Big O, Firestone will lie to increase sales.

My one experience with Firestone is an oil change only, turned into my AC leaking refrigerant. Sure enough, I turn on my AC when needed and it was blowing hot air. I fill the AC with refrigerant and it's been working just fine since. This was about 6 years ago.

Although I can't prove it, I'm willing to bet my net worth that they drained it and told me it was leaking just so they could fix the "problem" and make a few hundred bucks. Crooks, just like the rest of 'em.

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