Big O Tires vs Firestone Tires
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Big O Tires and Firestone Tires as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Big O Tires and Firestone Tires Overview
Big O Tires was first mentioned on PissedConsumer on Nov 14, 2007 and since then this brand received 347 reviews. It is 275 reviews more than Firestone Tires received since Aug 21, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Big O Tires customer support team than with Firestone Tires customer service.
Big O Tires and Firestone Tires Consumer Ratings
Rank
242
out of 2411 in Service Centers and Repairs category
85
out of 517 in Auto Parts and Accessories category
Product or Service Quality
165
in category
83
in category
Value for money
183
in category
70
in category
Price Affordability
212
in category
97
in category
Big O Tires and Firestone Tires Rating Details
Product or Service Quality
Reviewer's quote
...never due business with this piece of *** company again I am very displaced customer and this is horrible service..
Margurette
...said thats no problem the tire does not have a nail and they still wants to charge me $30 and he got upset with me say OK sir I will never go back again bad service they have...
Mattis
Reviewer's quote
...how they under quoted me on price, and they had to wrong part in but he was going to modify the studs and save the bearings, in turn this was “saving me money. So I should be happy,” which at this point I was livid his whole attitude and demeanor was very degrading to me as a woman. Why was he in my face in the first place? He was not doing any work on my car in the first place, and HE was the one that quoted me in the first...
Jayde
...However, I am very disappointed about the wasted time and wasted money that were incurred during my dealings with Firestone..
Todd D
Reviewer's quote
...Pontiac Catalina needed new tires, contacted Darren Dayton via phone, at south southern ave store in Mesa Az, explained all options thoroughly and quoted me price and they did exactly what they promised. I then needed tires for my Montaro sport, Darren took care of that too. I have been buying tires mostly from...
Jerry P
They got into an accident with my car, and refuse to take care of the total damages
PissedConsumer1746589
Big O Tires and Firestone Tires Pros and Cons
Pros
- Kind people
- Steal
- Receptionist was nice
- Smooth riding
- Seamless
- Long lasting
Cons
- Lack of safety they provided and caring
- Bad customer service
- Poor customer service
- Response time
- Bad service
Big O Tires and Firestone Tires Most Positive Reviews
Top rated reviews
I reay enjoy coming to big o tires in american fork, always honest and friendly workers.
I've just put Firestone tires on my car and my goodness, that car rides so smooth. I searched around to get the best...
Big O Tires and Firestone Tires Most Critical Reviews
Lowest rated reviews
I took my tuck in to the Big O at 11251 Bridgeport Richmond BC to have my brakes ready for fall/winter, new pads new ro...
First of all I needed some new tires installed on my car. I contacted the Firestone in Troy,Al. They gave me a price of...
Big O Tires and Firestone Tires Latest Reviews
Recent published reviews
I will.never due business with this piece of *** company again I am very displaced customer and this is horrible service
Read all 347 reviews
They got into an accident with my car, and refuse to take care of the total damages
Read all 72 reviews
Big O Tires and Firestone Tires Products and Services
Most reviewed product and services
-
Big O Tires Oil Change
(37 reviews)
-
Big O Tires Repair
(25 reviews)
-
Big O Tires Customer Care
(17 reviews)
-
Firestone Tires Tires
(43 reviews)
-
Firestone Tires Repair
(4 reviews)
-
Firestone Tires Customer Care
(3 reviews)
How would you compare Big O Tires vs Firestone Tires?
Firestone and Big O Tires are one in the same.
Product or Service Quality
I would say equal here as well.
I have something else to compare
Much like Big O, Firestone will lie to increase sales.
My one experience with Firestone is an oil change only, turned into my AC leaking refrigerant. Sure enough, I turn on my AC when needed and it was blowing hot air. I fill the AC with refrigerant and it's been working just fine since. This was about 6 years ago.
Although I can't prove it, I'm willing to bet my net worth that they drained it and told me it was leaking just so they could fix the "problem" and make a few hundred bucks. Crooks, just like the rest of 'em.