Big O Tires vs Firestone Tires
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Our website collected and compiled various consumer reviews about Big O Tires and Firestone Tires as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Big O Tires and Firestone Tires Overview
Big O Tires and Firestone Tires Consumer Ratings
Rank
258
out of 1707 in Service Centers and Repairs category
106
out of 382 in Auto Parts and Accessories category
Product or Service Quality
170
in category
97
in category
Value for money
185
in category
97
in category
Price Affordability
224
in category
121
in category
Turnaround Time
165
in category
88
in category
Big O Tires and Firestone Tires Rating Details
Product or Service Quality
Reviewer's quote
...This Manager or front desk service guy told me I need to pay over $70 with a $20 off coupon. I told him I been coming to this location for years and its on record and I have been getting the same oil changed from you with the same oil. He said I need Dexos1...
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...Told the service writer i had an appointment, that did not seem to matter..
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Reviewer's quote
...how they under quoted me on price, and they had to wrong part in but he was going to modify the studs and save the bearings, in turn this was “saving me money. So I should be happy,” which at this point I was livid his whole attitude and demeanor was very degrading to me as a woman. Why was he in my face in the first place? He was not doing any work on my car in the first place, and HE was the one that quoted me in the first...
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...I will do everything in my power to keep people away from firestone a company that has no care of quality but just for money to *** with customer just pay me Firestone you *** suck Very angry customer how has had enough with this *** company..
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Reviewer's quote
...I spoke with the sales man and he came up with a price of over $1000. 00. I asked him how he came about that price...
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I call other facility to quote same job and found a reasonable price($729) for same work. Called Firestone back to see if they price matched and was told yes. I went back same day with estimate from a different shop and Firestone rejected the estimate and would not price match because estimate...
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Reviewer's quote
... air ride shocks in my SUV and a week later they were leaking i took it back and it cost me another 1000 well i got a knock on my door one night around dinner time it was a x big o employee he told me Dave the manager told him to pock holes in my Air ride well i called home office to know avail my phone number is 850 483 7936....
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...Scheduled appointment for service has wait very long time. Because I have allergies I cough. Was wearing mask but employees and other customers were not...
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Big O Tires and Firestone Tires Pros and Cons
Pros
- Kind people
- All cons
- Steal
- Smooth riding
- Good quality
- Store used to be easy to work with and did a good job
Cons
- Lack of safety they provided and caring
- Bad customer service
- Ripoffed
- Bad service
- Response time
- Dishonest employees
Big O Tires and Firestone Tires Most Positive Reviews
Top rated reviews
I reay enjoy coming to big o tires in american fork, always honest and friendly workers.
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I've just put Firestone tires on my car and my goodness, that car rides so smooth. I searched around to get the best...
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I bought brand new tires from big o last year , every two weeks they were low air after a dozen trips to get it fixed...
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I was sold the wrong tires and lost time at work in order to have this Corrected.
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Big O Tires and Firestone Tires Most Critical Reviews
Lowest rated reviews
I took my tuck in to the Big O at 11251 Bridgeport Richmond BC to have my brakes ready for fall/winter, new pads new ro...
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First of all I needed some new tires installed on my car. I contacted the Firestone in Troy,Al. They gave me a price of...
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I went for an oil change and tire rotation to the S. Phoenix location. When the vehicle was completed and presented to...
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I bought tires for my explorer. I use it every day for work. I have two explorers so i know how they should ride. These...
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Big O Tires and Firestone Tires Latest Reviews
Recent published reviews
No votes
They wouldn't pay for damage
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Employee was rude and very disrespectful.
Employees did not have on masks.
Scheduled appointment for service has wait very...
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I went to big o tires in bakersfield location and had my front rotors and break pads replaced after I got back to long...
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On 6/18/20 i called your Fairfield ca store to make an appointment for a tire rotation and nobody would answer the phone...
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Big O Tires and Firestone Tires Products and Services
Most reviewed product and services
-
Big O Tires Oil Change
(38 reviews)
-
Big O Tires Repair
(27 reviews)
-
Big O Tires Customer Care
(19 reviews)
-
Firestone Tires Tires
(45 reviews)
-
Firestone Tires Repair
(5 reviews)
-
Firestone Tires Customer Care
(4 reviews)
How would you compare Big O Tires vs Firestone Tires?
Firestone and Big O Tires are one in the same.
Product or Service Quality
I would say equal here as well.
I have something else to compare
Much like Big O, Firestone will lie to increase sales.
My one experience with Firestone is an oil change only, turned into my AC leaking refrigerant. Sure enough, I turn on my AC when needed and it was blowing hot air. I fill the AC with refrigerant and it's been working just fine since. This was about 6 years ago.
Although I can't prove it, I'm willing to bet my net worth that they drained it and told me it was leaking just so they could fix the "problem" and make a few hundred bucks. Crooks, just like the rest of 'em.