PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Big O Tires and Firestone Tires as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Big O Tires
Firestone Tires

Big O Tires and Firestone Tires Overview

Total reviews
347
72
Company responses
0
0
Issues resolved
6
1

Big O Tires was first mentioned on PissedConsumer on Nov 14, 2007 and since then this brand received 347 reviews. It is 275 reviews more than Firestone Tires received since Aug 21, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Big O Tires customer support team than with Firestone Tires customer service.

Big O Tires and Firestone Tires Consumer Ratings

Rank
242 out of 2411 in Service Centers and Repairs category
85 out of 517 in Auto Parts and Accessories category
Product or Service Quality
165 in category
83 in category
Value for money
183 in category
70 in category
Price Affordability
212 in category
97 in category

Big O Tires and Firestone Tires Rating Details

Product or Service Quality
1.6 (110 reviews)
1.1 (13 reviews)
Reviewer's quote

...never due business with this piece of *** company again I am very displaced customer and this is horrible service..

Margurette

...said thats no problem the tire does not have a nail and they still wants to charge me $30 and he got upset with me say OK sir I will never go back again bad service they have...

Mattis
Value for money
1.5 (99 reviews)
1.6 (13 reviews)
Reviewer's quote

...how they under quoted me on price, and they had to wrong part in but he was going to modify the studs and save the bearings, in turn this was “saving me money. So I should be happy,” which at this point I was livid his whole attitude and demeanor was very degrading to me as a woman. Why was he in my face in the first place? He was not doing any work on my car in the first place, and HE was the one that quoted me in the first...

Jayde

...However, I am very disappointed about the wasted time and wasted money that were incurred during my dealings with Firestone..

Todd D
Price Affordability
1.9 (97 reviews)
1.6 (9 reviews)
Reviewer's quote

...Pontiac Catalina needed new tires, contacted Darren Dayton via phone, at south southern ave store in Mesa Az, explained all options thoroughly and quoted me price and they did exactly what they promised. I then needed tires for my Montaro sport, Darren took care of that too. I have been buying tires mostly from...

Jerry P

They got into an accident with my car, and refuse to take care of the total damages

PissedConsumer1746589

Big O Tires and Firestone Tires Pros and Cons

Pros
  • Kind people
  • Steal
  • Receptionist was nice
  • Smooth riding
  • Seamless
  • Long lasting
Cons
  • Lack of safety they provided and caring
  • Bad customer service
  • Poor customer service
  • Response time
  • Bad service

Big O Tires and Firestone Tires Most Positive Reviews

Top rated reviews
5

I reay enjoy coming to big o tires in american fork, always honest and friendly workers.

5

I've just put Firestone tires on my car and my goodness, that car rides so smooth. I searched around to get the best...

Big O Tires and Firestone Tires Most Critical Reviews

Lowest rated reviews
1

I took my tuck in to the Big O at 11251 Bridgeport Richmond BC to have my brakes ready for fall/winter, new pads new ro...

1

First of all I needed some new tires installed on my car. I contacted the Firestone in Troy,Al. They gave me a price of...

Big O Tires and Firestone Tires Latest Reviews

Recent published reviews
1

I will.never due business with this piece of *** company again I am very displaced customer and this is horrible service

Read all 347 reviews
1.2

They got into an accident with my car, and refuse to take care of the total damages

Read all 72 reviews

Big O Tires and Firestone Tires Products and Services

Most reviewed product and services
  • Big O Tires Oil Change (37 reviews)
  • Big O Tires Repair (25 reviews)
  • Big O Tires Customer Care (17 reviews)
  • Firestone Tires Tires (43 reviews)
  • Firestone Tires Repair (4 reviews)
  • Firestone Tires Customer Care (3 reviews)