PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Big O Tires and Discount Tire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Big O Tires
Discount Tire

Big O Tires and Discount Tire Overview

Total reviews
376
699
Company responses
0
0
Issues resolved
6
5

Big O Tires and Discount Tire Consumer Ratings

Rank
259 out of 1717 in Service Centers and Repairs category
157 out of 1717 in Service Centers and Repairs category
Customer service
215 in category
169 in category
Product or Service Quality
173 in category
110 in category
Value for money
193 in category
101 in category
Price Affordability
225 in category
126 in category

Big O Tires and Discount Tire Rating Details

Customer service
1.4 (136 reviews)
1.7 (265 reviews)
Reviewer's quote

...Word to the wise, discounts customer service is much better!..

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...Poor customer service. Need to close the place down. Do not know how to give customer service ..

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Product or Service Quality
1.5 (124 reviews)
2 (232 reviews)
Reviewer's quote

We decided not to replace the battery, and I would come and pick up my car to take it elsewhere for alternator since Big O does not perform this service. At 1758, I arrived to get my car and as soon as I put the key in I got a low coolant warning. I got out of the car and noticed coolant all over...

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I wasn't given the service I paid for,they just tell you crap to get your money..

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Value for money
1.5 (111 reviews)
2.3 (224 reviews)
Reviewer's quote

...how they under quoted me on price, and they had to wrong part in but he was going to modify the studs and save the bearings, in turn this was “saving me money. So I should be happy,” which at this point I was livid his whole attitude and demeanor was very degrading to me as a woman. Why was he in my face in the first place? He was not doing any work on my car in the first place, and HE was the one that quoted me in the first...

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...I can spend my money anywhere. And that is what I'm going to do. YOUR FIRED!!!!!..

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Price Affordability
1.8 (108 reviews)
2.7 (214 reviews)
Reviewer's quote

...I spoke with the sales man and he came up with a price of over $1000. 00. I asked him how he came about that price...

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...Discount Tire delivers quality product at a decent and fair price and usually quality service. Or has always been the case, until Saturday, June 20, 2020 in Abilene, Texas. I thought someone in corporate needed to know about this issue..

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Big O Tires and Discount Tire Pros and Cons

Pros
  • Kind people
  • Steal
  • No pros
  • Hustle and customer service exhibited by all of the staff
  • Price was good on tires i wanted
  • Free rotate and balance with purchase
Cons
  • Bad customer service
  • Lack of safety they provided and caring
  • Ripoffed
  • Poor customer service
  • Mangers do not know how to manage
  • Humiliating

Big O Tires and Discount Tire Most Positive Reviews

Top rated reviews
5

I reay enjoy coming to big o tires in american fork, always honest and friendly workers.

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5

the boys at discount tire are the hardest working people I know, granted there are a few that work there that are very...

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5

I bought brand new tires from big o last year , every two weeks they were low air after a dozen trips to get it fixed...

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5

I've been a customer of Discount Tire in Brentwood, TN for a few years now. At most retail establishments, you expect...

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Big O Tires and Discount Tire Most Critical Reviews

Lowest rated reviews
1

I took my tuck in to the Big O at 11251 Bridgeport Richmond BC to have my brakes ready for fall/winter, new pads new ro...

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1

Well, I just got back from DISCOUNT TIRE! I am SO FRIGGING MAD I can hardly contain myself... I ordered 2 new Bridgeston...

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1

I went for an oil change and tire rotation to the S. Phoenix location. When the vehicle was completed and presented to...

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1

I went to the discount tire store in lufkin tx store and they are the worst of the worst service I have ever had. The...

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Big O Tires and Discount Tire Latest Reviews

Recent published reviews
1.3

After having my oil changed at Big O tires in Roseville, I noticed that they over filled my engine with oil. When...

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1

I wasn't given the service I paid for,they just tell you crap to get your money

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1

I took my 2012 Nissan Juke into the Bountiful, UT for an oil change in May, 2020. I was charged $75.00 for an oil...

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3

I was third in line, was told to wait at the car. I observed the other customers who came after me, taken care of...

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Big O Tires and Discount Tire Products and Services

Most reviewed product and services
  • Big O Tires Oil Change (39 reviews)
  • Big O Tires Repair (28 reviews)
  • Big O Tires Customer Care (20 reviews)
  • Discount Tire Tire Rotation (58 reviews)
  • Discount Tire Rebate (51 reviews)
  • Discount Tire Customer Care (46 reviews)