PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Big Lots and Walmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Big Lots
2.2
Walmart
2.4
Big Lots
Walmart

Big Lots and Walmart Overview

Total reviews 572 14989
Company responses 0 1
Issues resolved 4 166

Big Lots and Walmart Consumer Ratings

Rank
267 out of 2270 in Furniture and Decor category
106 out of 533 in Supermarkets and Malls category
Customer service
215 in category
114 in category
Website
335 in category
100 in category
Diversity of Products or Services
321 in category
106 in category
Product or Service Quality
290 in category
110 in category

Big Lots and Walmart Rating Details

Customer service
1.9
(181 reviews)
1.7
(5349 reviews)
Reviewer's quote

...Customer service tried to say sorry but that didn't help me. I was using a Vanilla Visa. Apparently Big lots does not want to accept vanilla visa...

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i experienced a very bad customer service from the team leader in Buffalo Minnesota today. Their machines got crashed and my card still got charged. One of the workers pulled me to another machine and it got crashed too, and the third time I had to go to a cashier...

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Website
2.3
(145 reviews)
2.4
(4628 reviews)
Reviewer's quote

...I see this exact website on Google I was angered because this has caused my depression is really high. I don't know what to do, I need my money back. so broke and this is the regarding proof of purchase I don't know how to screen shot..

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I went on the website to get 2 iPads on sale from Wireless Source through Walmart. I tried to get a refund after they sent my package to my old address. I tried personally to reroute it to my new address, before it was sent out, the website would not let me do it...

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Diversity of Products or Services
2.5
(141 reviews)
2.6
(4214 reviews)
Reviewer's quote

... be ashamed of their selves but the devil is in people everyday and you see it in these companies I Will not waste no more of my precious money on any of your products in other words you suck....

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...where are you sending my PRODUCTS...

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Product or Service Quality
1.9
(134 reviews)
2.2
(4417 reviews)
Reviewer's quote

...Called customer service and after three calls I gave up on big lots. They couldnt look up my order. Spoke broken English and couldnt understand...

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Walmart won't answer their phone I need to contact them for a refund they won't resolve the issue of missing items very rude customer service..

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Big Lots and Walmart Pros and Cons

Pros
  • Customer sevice
  • Variety of items and fair pricing
  • Jack shut about this ficking company
  • Prices
  • Convenient
  • Price
Cons
  • Poor customer service
  • Rude manager
  • Rude customer service who give erroneous information
  • Customer service
  • Service
  • Management

Big Lots and Walmart Most Positive Reviews

Top rated reviews
5

I didnt completely look at my phone. So it was my mistake. I completely apologize. Thank you Big lot for being so...

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5

I have been trying to contact John Pins from the playground store in an issue of merchandise that was left behind I...

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5

The sectional we bought seven months ago was defective. The zippers on one of the middle cushions broke for no reason...

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5

Any bakery with trained staff SHOULD be able to produce a wedding cake as ordered. 'No major issue with the cake' someo...

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Big Lots and Walmart Most Critical Reviews

Lowest rated reviews
1

sees how management treats employees and how they harrass them and customers alike. Long lines, no one there to help...

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1

Walmart insisted that the help I needed was online at walmart.com but after hours of deliberation. No one had a solid...

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1

I visited this store today May 8th at 3:49 PM. I purchased several items! There were two necklaces that were $10 each...

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1

Need an urgent update on my order 134487
Kindly contact me back as I'm not able to contact Walmart My number is 871733***...

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Big Lots and Walmart Latest Reviews

Recent published reviews
1

I was on DoorDash found outdoor cushions on sale 90% off which brought them down to two dollars apiece a door dasher...

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1

Very disappointed!don't buy an anything you want to last, cause it will break and even if you have the receipt you have...

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No votes

He says alcohol and swobbed me which embarrassed me,I don't even drink at all! I been there 7-8 months with no...

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1

i experienced a very bad customer service from the team leader in Buffalo Minnesota today. Their machines got crashed...

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