PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dollar General Corporation and Big Lots as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dollar General Corporation
Big Lots

Dollar General Corporation and Big Lots Overview

Total reviews
1564
364
Company responses
0
0
Issues resolved
8
1

Dollar General Corporation was first mentioned on PissedConsumer on Nov 9, 2007 and since then this brand received 1564 reviews. It is 1200 reviews more than Big Lots received since Jan 3, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Dollar General Corporation customer support team than with Big Lots customer service.

Dollar General Corporation and Big Lots Consumer Ratings

Rank
22 out of 614 in Supermarkets and Malls category
39 out of 614 in Supermarkets and Malls category
Customer service
39 in category
28 in category
Discounts and Special Offers
23 in category
41 in category
Staff
42 in category
25 in category

According to consumer ratings and reviews, Dollar General Corporation ranks 17 points higher in the Supermarkets and Malls category than Big Lots. People gave Dollar General Corporation 1.8 stars for Customer service criterion in Supermarkets and Malls category and it is 71 points higher than the worst rated brand in this category. At the same time, Big Lots was rated 2.1 stars for Customer service criterion in this category and it is 82 points higher than the worst rated brand in this category. If we look at Discounts and Special Offers criterion, than we see that Dollar General Corporation has a higher rating than Big Lots. Regarding Staff criterion, consumers gave Dollar General Corporation 1.9 stars and it is 62% greater than other in category. Big Lots however was rated 2.3 stars and it is 77% greater than other in category.

Dollar General Corporation and Big Lots Rating Details

Customer service
1.8 (553 reviews)
2.1 (79 reviews)
Reviewer's quote

I was a frequent shopper at Dollar General. Today I went to purchase 5 packs of cigarettes and there is a sale on snack pack 100grand candy that is buy 2 and get 1 free. When the cashier scanned the cigarettes she mistakenly scanned for 6 packs. The amount was more than it should have been so I...

Michael C

Was not getting my coupons cause they were going to my junk folder. Just got an email back they cant help me. Really you cant send me a coupon that i can clearly show you has not been coming to me after shopping at your store !!

Maryanne C
Discounts and Special Offers
2.9 (518 reviews)
2.4 (44 reviews)
Reviewer's quote

I am really getting tired of going to my DG store in Pauline, SC and not being able to buy a household item such as toilet paper, hand towel and clothes detergents. People are coming in with coupons and buying these products to stock pile their homes. They come back to FB and show pictures of how...

PissedConsumer1645390

If you want sub-par quality items, then this is the store for you. Words to describe their merchandise: cheap, stale, bug-infested, dented, rusty, poor, flimsy to name a few. I can't say how many times I've bought headphones from them and in months they break. I've even bought a measuring cup from...

Dolores
Staff
1.9 (512 reviews)
2.3 (41 reviews)
Reviewer's quote

...The entire store staff goes above and beyond to help , say hello and be kind. Not this guy Rude is putting it lightly. If he remains as a manager I will not be shopping at Dollar General again,,Any Dollar General...

Cheryl A

Bought a recliner and well within the warranty the padding collapsed and the mechanism failed. Was told when purchased and when returned the money would be refunded. Now they want to give a gift card I can not use. I live on a very small SS check and so have had to go hungry and without meds so I...

John R

Dollar General Corporation and Big Lots Pros and Cons

Pros
  • Convenient location
  • Variety and low prices
  • Some of prices
  • Jack shut about this ficking company
  • Customer sevice
  • Orra and manager
Cons
  • Poor customer service
  • Service
  • Poor consumer relations
  • Poor customer service
  • Outrageous rates screwing people
  • Unavailable products

Dollar General Corporation and Big Lots Most Positive Reviews

Top rated reviews
5

The store employee opened the doors at 7:59 am and I waited with my son in the car for a few minutes. I walked up to...

5

I go the store in eustis fl...GREAT PEOPLE..but looking spent...and then you increase their hours???..are you going to...

Dollar General Corporation and Big Lots Most Critical Reviews

Lowest rated reviews
1

manager yells out real louD and cashier is very rude when checking out. North Indian creek location CLARKSTON GEORGIA....

1

My daughter bought a kitchen rolling cart for me for Christmas at your store #1860 in Gainesville, TX. when the...

Dollar General Corporation and Big Lots Latest Reviews

Recent published reviews

I want to know what it is and how it is that the stores' products all smell the same? Every item purchased has the same...

Read all 1564 reviews

I am paying 2 times plus, more then what my total bill was. They don’t tell you that. I pay $140.16 a month for a...

Read all 364 reviews

Dollar General Corporation and Big Lots Products and Services

Most reviewed product and services
  • Dollar General Corporation Manager (337 reviews)
  • Dollar General Corporation Cashier (168 reviews)
  • Dollar General Corporation Customer Care (148 reviews)
  • Big Lots Manager (82 reviews)
  • Big Lots Cashier (29 reviews)
  • Big Lots Customer Care (11 reviews)