PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Luxor Linens and Biddeford Blankets as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Luxor Linens
Biddeford Blankets

Luxor Linens and Biddeford Blankets Overview

Total reviews
100
247
Company responses
0
0
Issues resolved
1
2

Biddeford Blankets was first mentioned on PissedConsumer on Mar 2, 2012 and since then this brand received 247 reviews. It is 147 reviews more than Luxor Linens received since Jan 16, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Luxor Linens customer support team and Biddeford Blankets customer service.

Luxor Linens and Biddeford Blankets Consumer Ratings

Rank
63 out of 310 in Bed and Bath category
50 out of 310 in Bed and Bath category
Customer service
51 in category
29 in category
Exchange, Refund and Cancellation Policy
48 in category
27 in category
Website
46 in category
50 in category

According to consumer ratings and reviews, Biddeford Blankets ranks 13 points higher in the Bed and Bath category than Luxor Linens. People gave Luxor Linens 1.3 stars for Customer service criterion in Bed and Bath category and it is 40 points higher than the worst rated brand in this category. At the same time, Biddeford Blankets was rated 1.7 stars for Customer service criterion in this category and it is 62 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Biddeford Blankets has a higher rating than Luxor Linens. Regarding Website criterion, consumers gave Luxor Linens 2 stars and it is 49% worse than other in category. Biddeford Blankets however was rated 1.8 stars and it is 54% worse than other in category.

Luxor Linens and Biddeford Blankets Rating Details

Customer service
1.3 (46 reviews)
1.7 (87 reviews)
Reviewer's quote

At first I thought everything was super smooth as I placed the order over the phone with a very friendly and knowledgable customer service guy…. he confirmed everything with me so I was 1000% precent confident that the order was correct. I specifically wanted the Luxor Linens Valentino (Stripe)...

Geary

...I contacted customer support and have yet to hear back from them. Its supposed to have a warranty and I have the receipt and all the proper documentation..

Latrisha
Exchange, Refund and Cancellation Policy
1.1 (36 reviews)
1.6 (88 reviews)
Reviewer's quote

How can this company possibly think that the material they label as bamboo is going to last? It seems like they are just trying to fool us into thinking they are the same quality of care carrollu, but bamboo sheeta dont have lint. Dont fall into the trap of good deals for a low price. I got an...

PissedConsumer1291363

Controller powers on but will not allow adjustment or power off. No blinking like others have mentioned. Poor quality.

PissedConsumer1182029
Website
2 (28 reviews)
1.8 (90 reviews)
Reviewer's quote

...The measurements on the Sellers website don’t even come close to the robes now. Their website says a 63” sweep around the bottom, they are now 50” that’s 13”. Seller sent another robe (doing me a favor no shipping)...

PissedConsumer1496502

...I should've listened to the reviews on Kohl's website. Buyer beware. This blanket is awful and not worth the money! Save your money! Not worth the frustration of this product...

PissedConsumer1012153

Luxor Linens and Biddeford Blankets Pros and Cons

Pros
  • Product
  • Look of the product
  • Quality and fast delivery
  • Softness and warmth
  • It when was working
  • Warmth
Cons
  • Horrendous customer service
  • Hard to contact
  • Poor quality product
  • Stopped working
  • When it breaks
  • Uneven heating

Luxor Linens and Biddeford Blankets Most Positive Reviews

Top rated reviews
5

Bought a set of bamboo sheets with a Living Social code. There has been no confirmation from Luxor even though LS have s...

5

I have bought several biddeford blankets through the years and each time I had a problem (twice with a controller and...

Luxor Linens and Biddeford Blankets Most Critical Reviews

Lowest rated reviews
1

Horrible customer service! My order is weeks old yet nothing from them about delivery, no replies to emailing Customer...

1

I brought 5 of these electric blankets and all but one went out within weeks. They are soft but I brought it because...

Luxor Linens and Biddeford Blankets Latest Reviews

Recent published reviews

I contacted the company who have apologised for their error and have offered to send the right product and not require a...

Read all 100 reviews
1.6

We have about 10 of these or Sunbeam blankets. All of them are TRASH! If you get them to work one season, you are doing...

Read all 247 reviews

Luxor Linens and Biddeford Blankets Products and Services

Most reviewed product and services
  • Luxor Linens Sheet Set (2 reviews)
  • Luxor Linens Towel (1 review)
  • Biddeford Blankets Blanket (217 reviews)
  • Biddeford Blankets Customer Care (9 reviews)