PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Luxor Linens and Biddeford Blankets as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Biddeford Blankets was first mentioned on PissedConsumer on Mar 2, 2012 and since then this brand received 247 reviews. It is 147 reviews more than Luxor Linens received since Jan 16, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Luxor Linens customer support team and Biddeford Blankets customer service.
Luxor Linens and Biddeford Blankets Consumer Ratings
Rank
63
out of 310 in Bed and Bath category
50
out of 310 in Bed and Bath category
Customer service
51
in category
29
in category
Exchange, Refund and Cancellation Policy
48
in category
27
in category
Website
46
in category
50
in category
According to consumer ratings and reviews, Biddeford Blankets ranks 13 points higher in the Bed and Bath category than Luxor Linens.
People gave Luxor Linens 1.3 stars for Customer service criterion in Bed and Bath category and it is 40 points higher than the worst rated brand in this category.
At the same time, Biddeford Blankets was rated 1.7 stars for Customer service criterion in this category and it is 62 points higher than the worst rated brand in this category.
If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Biddeford Blankets has a higher rating than Luxor Linens.
Regarding Website criterion, consumers gave Luxor Linens 2 stars and it is 49% worse than other in category.
Biddeford Blankets however was rated 1.8 stars and it is 54% worse than other in category.
Luxor Linens and Biddeford Blankets Rating Details
Customer service
1.3 (46 reviews)
1.7 (87 reviews)
Reviewer's quote
At first I thought everything was super smooth as I placed the order over the phone with a very friendly and knowledgable customer service guy…. he confirmed everything with me so I was 1000% precent confident that the order was correct. I specifically wanted the Luxor Linens Valentino (Stripe)...
Geary
...I contacted customer support and have yet to hear back from them. Its supposed to have a warranty and I have the receipt and all the proper documentation..
Latrisha
Exchange, Refund and Cancellation Policy
1.1 (36 reviews)
1.6 (88 reviews)
Reviewer's quote
How can this company possibly think that the material they label as bamboo is going to last? It seems like they are just trying to fool us into thinking they are the same quality of care carrollu, but bamboo sheeta dont have lint. Dont fall into the trap of good deals for a low price. I got an...
PissedConsumer1291363
Controller powers on but will not allow adjustment or power off. No blinking like others have mentioned. Poor quality.
PissedConsumer1182029
Website
2 (28 reviews)
1.8 (90 reviews)
Reviewer's quote
...The measurements on the Sellers website don’t even come close to the robes now. Their website says a 63” sweep around the bottom, they are now 50” that’s 13”. Seller sent another robe (doing me a favor no shipping)...
PissedConsumer1496502
...I should've listened to the reviews on Kohl's website. Buyer beware. This blanket is awful and not worth the money! Save your money! Not worth the frustration of this product...
PissedConsumer1012153
Luxor Linens and Biddeford Blankets Pros and Cons
Pros
Product
Look of the product
Quality and fast delivery
Softness and warmth
It when was working
Warmth
Cons
Horrendous customer service
Hard to contact
Poor quality product
Stopped working
When it breaks
Uneven heating
Luxor Linens and Biddeford Blankets Most Positive Reviews
Top rated reviews
5
Bought a set of bamboo sheets with a Living Social code. There has been no confirmation from Luxor even though LS have s...
How would you compare Luxor Linens vs Biddeford Blankets?