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Beyond The Rack

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 83 TOTAL REVIEWS
  • $28.7K CLAIMED LOSSES
  • $754 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • 2016 1
  • Bag i wanted to buy 1
  • Clothing 2 years ago 1
  • Product offered 1

Customers don't like

  • Not receiving orders4
  • Beyond the rack3
  • Not getting my product3
  • Not notified of shipment date until after purchase3
  • I never received my order2
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 724 TOTAL REVIEWS
  • $27.9K CLAIMED LOSSES
  • $160 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • Prices 5
  • That they have new items daily 5

Customers don't like

  • Long shipping time13
  • Exchange policy9
  • Misinformation9
  • Poor quality4
  • Website functionality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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