Beyond The Rack vs Zales

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Beyond The Rack

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 72 TOTAL REVIEWS
  • $28.5K CLAIMED LOSSES
  • $815 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • 2016 1
  • Bag i wanted to buy 1
  • Nothing anymore 1
  • Product offered 1

Customers don't like

  • Beyond the rack5
  • Not getting my product4
  • Not receiving orders4
  • Shady customer service4
  • Unable to locate shipped items3

Products by Beyond The Rack

No items

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Zales

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 301 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product quality 2
  • Customer service at the store 1
  • Given the runaround 1
  • Ordering process 1
  • Website 1

Customers don't like

  • Customer service15
  • Quality10
  • Lies9
  • Poor workmanship7
  • Poor product6

Products by Zales

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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