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Betty Crocker

Fast Food
  • 0 ISSUES RESOLVED
  • 59 TOTAL REVIEWS
  • $535 CLAIMED LOSSES
  • $45 AVERAGE LOSS
2.5
Website
Discounts and Special Offers
Diversity of Products or Services
Customer service
Staff
  • Variety 2
  • Quick prep time 2
  • Waiting to hear back 1
  • Variety of their products 1
  • Fair pricing 1

Customers don't like

  • Hard to reach customer support2
  • Cant get bc phone number2
  • Ur rotten potaoes1
  • Poor quality ingredients1
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Duncan Hines

Food Manufacturers
  • 1 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $2.6K CLAIMED LOSSES
  • $197 AVERAGE LOSS
3.2
Website
Discounts and Special Offers
Diversity of Products or Services
Customer service
Staff
  • Cake mixes before they reduced the quantity 4
  • Cake mixes before they ruduced the quantity 3
  • Taste of the frosting 1
  • Loved it 1
  • Cakes with fine texture before reformulating 1

Customers don't like

  • Poor quality of classic butter cake mix2
  • Poor quality of pie filling1
  • Perfect size red velvet cake and key lime pie was nasty1
  • Perfect size cake1
  • Having to make 3 cakes1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1361008

I have tried both Betty Crocker and Pillsbury cake mixes in an attempt to replace the Duncan Hines mixes that are no longer satisfactory. I have found similar issues with Betty Crocker as they have changed their products, too. However the flavor of the Duncan Hines cakes is what my 30+ years customers were accustomed to and the Betty Crocker and Pillsbury taste different.