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Betty Crocker
Duncan Hines

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Betty Crocker

Betty Crocker

2.3
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 211 TOTAL REVIEWS
Rank
93 out of 1003
in Food Manufacturers category
Rating Details
Product or Service Quality
Value for money
Diversity of Products or Services
Discounts and Special Offers
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    241
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    03:01
  • ISSUES RESOLVED
    15%
Top Products and Services
1.8
18 reviews
3
12 reviews
2
11 reviews
Duncan Hines

Duncan Hines

2.1
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 217 TOTAL REVIEWS
Rank
130 out of 1003
in Food Manufacturers category
Rating Details
Product or Service Quality
Value for money
Diversity of Products or Services
Discounts and Special Offers
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    42
  • SUCCESSFUL
    52%
  • AVG CALL DURATION
    02:31
  • ISSUES RESOLVED
    14%
Top Products and Services
1.9
55 reviews
1.5
16 reviews
2.1
14 reviews

How would you compare Betty Crocker vs Duncan Hines?

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Anonymous
#1671460

Duncan Hines doesn’t have any gluten free products so I don’t know why you asked me to comment on a comparison. If you read my complaint you’d see it was about Betty Crocker gluten free chocolate cake mix . If I’m gluten free I obviously can’t compare their products to a company who has NO gluten free products, now, can I!!?

Anonymous
#1361008

I have tried both Betty Crocker and Pillsbury cake mixes in an attempt to replace the Duncan Hines mixes that are no longer satisfactory. I have found similar issues with Betty Crocker as they have changed their products, too. However the flavor of the Duncan Hines cakes is what my 30+ years customers were accustomed to and the Betty Crocker and Pillsbury taste different.

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