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Betty Crocker

2.4
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 165 TOTAL REVIEWS
Rank
75 out of 945
in Food Manufacturers category
Rating Details
Product or Service Quality
Value for money
Customer service
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    164
  • SUCCESSFUL
    94%
  • AVG CALL DURATION
    03:04
  • ISSUES RESOLVED
    14%
Top Products and Services
1.8
15 reviews
2.8
11 reviews
2
10 reviews

Duncan Hines

2.2
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 158 TOTAL REVIEWS
Rank
100 out of 945
in Food Manufacturers category
Rating Details
Product or Service Quality
Value for money
Customer service
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    24
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    02:31
  • ISSUES RESOLVED
    11%
Top Products and Services
2.2
45 reviews
1.6
12 reviews
2.3
11 reviews

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Anonymous
#1361008

I have tried both Betty Crocker and Pillsbury cake mixes in an attempt to replace the Duncan Hines mixes that are no longer satisfactory. I have found similar issues with Betty Crocker as they have changed their products, too. However the flavor of the Duncan Hines cakes is what my 30+ years customers were accustomed to and the Betty Crocker and Pillsbury taste different.

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