PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Betty Crocker and Duncan Hines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Betty Crocker
Duncan Hines

Betty Crocker and Duncan Hines Overview

Total reviews
278
323
Company responses
0
0
Issues resolved
1
1

Betty Crocker and Duncan Hines Consumer Ratings

Rank
146 out of 771 in Food Manufacturers category
212 out of 771 in Food Manufacturers category
Product or Service Quality
No votes
171 in category
Value for money
No votes
172 in category
Diversity of Products or Services
No votes
93 in category
Customer service
No votes
75 in category

Betty Crocker and Duncan Hines Rating Details

Product or Service Quality
No votes
1.6 (112 reviews)
Reviewer's quote

...your product in not that great. it would be nice if i could get another jar but its not easy locating it on line..

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...One bag had minimal amount of product that was attached to box. The other bag had hole in bottom of bag. I have not heard anything back from Duncan Hines..

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Value for money
No votes
1.9 (95 reviews)
Reviewer's quote

...I'm 67 and ate these all my life but these are horrible and wont buy anymore,waste of money for sure. Complete garbage..

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...Sorry for telling you the truth about one of your items, but I saw the need, especially after I wasted the money on this and 2 things of icing, only to feed it to the birds. I Thank you for your time concerning this matter...

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Diversity of Products or Services
No votes
2.8 (59 reviews)
Reviewer's quote

Disgusted by your continued use of palm oil in your products. I will be using alternatives in future as you continue to use carcinogenic and unsustainable ingredients. I will be sharing my feelings with vegan groups online who are eager to find vegan friendly baking packs but are not willing to...

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...I only buy Duncan Hines products. They are the best. Sincerely, Ms...

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Customer service
No votes
2.6 (53 reviews)
Reviewer's quote

Dear Customer service, The result of the cake mix on the front of "Super Moist German Chocolate Cake Mix" does not look german at all. I am from Germany and I was born there, raised there and I live there since 15 years and I can tell you that this does not look german. If you want some examples of...

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Was going to make a batch of cupcakes for my kids classroom the icing taste like chemicals and the company was very hard to contact and cared very little about the chemical tasting icing that was going to be served to 24 kids terrible customer service and did not bother to listen..

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Betty Crocker and Duncan Hines Pros and Cons

Pros
  • Fair pricing
  • Quick prep time
  • Waiting to hear back
  • Cake mixes before they ruduced the quantity
  • Used to be great
  • Cake mixes before they reduced the quantity
Cons
  • Not what i expected from betty crocker company
  • Hard to reach customer support
  • Bad product
  • Poor product quality
  • Horrible tasting product
  • Cakes bake really skinny and not rising very high

Betty Crocker and Duncan Hines Most Positive Reviews

Top rated reviews
5

Where can I buy Hershey's S'mores Cupcake Mix? My Walmart, Fareway and HyVee don't have it either. I am in Charles...

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5

Never will I buy a d h cake mix ,my mom died recently and I made her famous coconut cake ,I had heard the cake mix...

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5

Since 1962or3 I have been using two gingerbread aluminum pans that were a free offer when I bought 2 boxes of Betty...

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5

I purchased the perfect Size Duncan Hines cake mix and was I surprised! The yellow fudge is my favorite of all............

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Betty Crocker and Duncan Hines Most Critical Reviews

Lowest rated reviews
1

Um do you check your rice before you import for cheap??? Do you have QC checking this stuff? I just bought a box on...

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1

I've been buying the Duncan Hines Butter Golden cake mix for over 10 years to use in my coconut cake recipe. I've NEVER...

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1

I bought betty crocker tongs, spoons and other cookware that was suppose to be heat resistant. It all melts at low...

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1

I made a dessert Saturday using Comstock cherry pie filling and while eating the dessert, a pit was bitten into in one...

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Betty Crocker and Duncan Hines Latest Reviews

Recent published reviews
3.8

ShockedCan not t fine blueberry muffins I am very disappointed

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No votes

No complaint - just thought you should know I always try buying a Duncan
Hines cake mix when needed as my mother always s...

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1.6

How can you down size the Betty Crocker delights supreme original brownie mix from 22.25 oz to 16 oz and expect these...

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1.5

Have used DH mixes for years. Bought the carrot cake mix. I think the carrot was left out in the factory. When the...

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Betty Crocker and Duncan Hines Products and Services

Most reviewed product and services
  • Betty Crocker Baking Mix (22 reviews)
  • Betty Crocker Cake Mix (14 reviews)
  • Betty Crocker Potato (12 reviews)
  • Duncan Hines Cake Mix (70 reviews)
  • Duncan Hines Butter Golden Cake Mix (21 reviews)
  • Duncan Hines Frosting (18 reviews)