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Betty Crocker

2.3
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 181 TOTAL REVIEWS
Rank
85 out of 970
in Food Manufacturers category
Rating Details
Product or Service Quality
Value for money
Customer service
Diversity of Products or Services
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    197
  • SUCCESSFUL
    81%
  • AVG CALL DURATION
    03:01
  • ISSUES RESOLVED
    13%
Top Products and Services
1.8
15 reviews
2
11 reviews
2.8
11 reviews

Duncan Hines

2.2
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 175 TOTAL REVIEWS
Rank
103 out of 970
in Food Manufacturers category
Rating Details
Product or Service Quality
Value for money
Customer service
Diversity of Products or Services
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    29
  • SUCCESSFUL
    76%
  • AVG CALL DURATION
    02:31
  • ISSUES RESOLVED
    9%
Top Products and Services
2.1
47 reviews
1.6
15 reviews
2.3
12 reviews

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Anonymous
#1671460

Duncan Hines doesn’t have any gluten free products so I don’t know why you asked me to comment on a comparison. If you read my complaint you’d see it was about Betty Crocker gluten free chocolate cake mix . If I’m gluten free I obviously can’t compare their products to a company who has NO gluten free products, now, can I!!?

Anonymous
#1361008

I have tried both Betty Crocker and Pillsbury cake mixes in an attempt to replace the Duncan Hines mixes that are no longer satisfactory. I have found similar issues with Betty Crocker as they have changed their products, too. However the flavor of the Duncan Hines cakes is what my 30+ years customers were accustomed to and the Betty Crocker and Pillsbury taste different.

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