Better Business Bureau vs Ooma

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Better Business Bureau

Professional Services
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $76.1K CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.3
Customer service
Website
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • I like what you all are about keping companies in check 2
  • Speedy resolution 1

Customers don't like

  • Are running a scam3
  • Customer service2
  • Business ethics1
  • Feckless1

Products by Better Business Bureau

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Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $2.6K CLAIMED LOSSES
  • $185 AVERAGE LOSS
1.7
Customer service
Website
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Solid phone service at little cost 2
  • Friendly customer service 1
  • Initial service 1
  • Old style answering machine 1
  • Technology 1

Customers don't like

  • Customer service is not helpful3
  • Annoying beeping for non-ooma calls2
  • Continued charges to my card after months of phone calls2
  • Customer service practices2
  • Unauthorized charges to my card2

Products by Ooma

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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